Intake and Registration Specialist

3 days ago

Guelph, Canada Homewood Health Centre Inc. Full time

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As an Intake and Registration Representative, you will be an integral part of a collaborative, inter-disciplinary team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here

**What you’ll be doing**:

- Front Desk duties
- Input referral information into patient care system
- Contact patients to verify and input patient information to the patient care system
- Update and verify all information on patient care system as necessary
- Input admission/discharges/transfers as necessary
- Ensure all information is accurate
- Contact referral sources for additional information, as indicated
- Contact patients to offer admission
- Review pre-admission requirements and hospital rules and regulations
- Input pre-admission information into the patient care system

**What we’re looking for**:

- Health Office Administration Certificate or Diploma
- 1 year prior experience in a medical office or health record experience preferred
- Highly detail oriented self-starter
- Knowledge of basic office practices - filing, sorting, scanning
- Excellent customer service skills
- Knowledge of the use/maintenance of office equipment such as computer, printers, telephones, fax machines, and photocopiers

**Why work with us**

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

**Education**: Preferred
- Bachelors or better in Psychology or related field
- Bachelors or better in Health Studies or related field

**Skills**: Required
- Business Acumen - Communication

Preferred
- Telephonic skills in crisis assessment
- De-escalation skills-course and experience

**Behaviors**: Required
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred
- Team Player: Works well as a member of a group

**Motivations**: Preferred
- Self-Starter: Inspired to perform without outside help

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