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Cornerstone Building Manager

3 weeks ago

Nanaimo, Canada Connective Support Society Full time

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
**Position Title**: Building Manager
**Reports to**: Director of Housing
**Wage Grid**: $32.00-$36.00/hour
**Hours/Week**: 35
**Line(s) Available**: 8:30am-4:00pm Mon-Fri
This position is required to be on a rotating on-call schedule.
**Program Description**:
Cornerstone is a newly constructed supportive housing building that provides permanent, secure homes for individuals at risk of experiencing or currently experiencing homelessness in the Nanaimo region. Located on the traditional and ancestral lands of the Snuneymuxw First Nation, the 51-unit modular building has 24/7 staffing and is operated by Connective Support Society Nanaimo, in partnership with BC Housing and the City of Nanaimo. Cornerstone functions with the principles of Housing First at its forefront, with the goal of promoting long-term health and well-being for both the residents and the overall community. By providing a safe, secure place to live for those individuals with multiple barriers to housing, residents are more likely to experience an improved quality of life and foster self-sufficiency.
**Summary of Position**:
The Building Manager’s role is to act as the primary point person for the daily and ongoing operations of the Cornerstone Supportive Housing Complex. The Building Manager is responsible for and oversees all aspects of the daily, monthly, and annual operations of the building, including: producing and adhering to annual operating budgets, overseeing kitchen, and building maintenance staff, and engaging with contractors specific to the site.
Under the supervision and direction of the Director of Housing, this position plays a key role in program development, implementation and evaluation strategies and acts as an identified contact for other professionals and tenants.
**Key Duties and Responsibilities**:
1. Oversee the daily operations, food services and building maintenance of the site.
2. Ensure all building related matters run smoothly, including the completion of move in and move out inspections as well as discharge and intake paperwork.
3. Collaborate with service providers in the community in regard to usage of building space.
4. In coordination with Director of Housing and applicable lead staff, produce annual operating budgets, including programming and materials, food services, tenant support services, and building maintenance.
5. Leads the Building Maintenance team, including the custodian, maintenance and kitchen staff.
6. Assists in the hiring of employees as needed, including onboarding new employees and participating in interviews.
7. Maintains relationships with external contracts and collaborators, such as security, fire, waste management and elevator maintenance.
8. Provides safe, friendly encouragement to tenants; model communication skills, appropriate boundaries and healthy living choices, encouraging tenants to live as fully and independently as possible.
9. Review and approve all expense requisitions in accordance with budgetary parameters and order resupply of staff and building supplies.
10. Identify themselves as the main point of contact for all arbitration and tenancy breaches.
11. Assists in creating and disseminating regular staffing schedules and arrange coverage.
12. Provide cross coverage with other lead positions, assisting in the delivery of day-to-day operations.
13. Provide collaboration and support to the Program Manager and Tenant Support Staff for resolution of difficult/complex tenant relation issues and case management consultation.
14. Facilitate participation in community meetings.
15. Meet regularly with Director of Housing and other lead positions.

**Qualifications**:
**1. Post-secondary training**: mental health certificate, community support worker diploma, and/or degree in human services, criminology, social work or a related field.
2. Minimum three years related experience working with populations impacted by homelessness, substance use, and mental health concerns and/or barriers to stable housing.
3. Minimum one-year related experience in a leadership role.
4. An equivalent combination of related training and experience, including lived experience, may be considered.
**Working Challenges**:
When working with a vulnerable population, there can be exposure to adverse environmental working conditions. These can include verbal and physical aggression, which require safety precautions and a calm perspective in approaching the situation. Although there are challenges involved with this role, guidelines and policies are in place to support the employee in the workplace.
**Conditions of Employment**:
1. Criminal Record/Vulnerable Sectors Check (RCMP)
2. Naloxone Training
3. First Aid Certificate - Standard and CPR
4. Current Driver’s License
5. Driver’s Abstract Record
6. Knowledge of community reso