Ft Program Manager

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
ROLE PURPOSE
REPORTING AND WORKING RELATIONSHIPS
- Reports and is accountable to the Senior Manager of Programs or their designate
- Participates as a member of Connective’s management team
- Liaises with government and community agencies, volunteers, and members of the general public

HOURS (40 hours per week)
- Monday to Friday, 0800-1600

WHAT WE OFFER?
- Committed Living Wage Employer
- 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
- 2023 High-Performance Culture Award from SupportingLines
- Competitive benefits package, including health, wellness, and pension plan
- Career and personal development, with the ability to grow in a diverse range of programs and departments
- Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
- Access to On-Demand Pay to withdraw earned wages before payday
- Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

KEY ACCOUNTABILITIES
Administration
- Implements and communicates all policies and procedures, including developing appropriate manuals, brochures and handbooks
- Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective
- Arranges shift schedules, ensuring appropriate staff coverage
- Implements a system of staff and volunteer orientation, supervision, in service training and evaluation
- Ensures all appropriate internal daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintained
- Track, compile, and maintain accurate expense reports and financial information, providing regular updates to the Operations Manager

Programs
- Make sure effective, inclusive support programs are designed and maintained
- Supports the overall program strategic direction
- Implements structural program alterations informed by the Operations Manager and representative of program trends
- Facilitates person-centered planning opportunities for staff and service users
- Developed related program opportunities, available to the individuals in the community
- Ensure that funder guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed

Community
- Maintains effective working relationships with related community services, government/stakeholders and agencies
- Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities

Facilities
- Ensures that the physical facilities fulfill all fire, health and safety regulations
- Ensures that the resource(s) is maintained as a clean, pleasant and safe environment

On Call
- Is available to all resource staff in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensuring call coverage is arranged in their absence

Health and Safety
- Functions as an Occupational Safety and Health (OSH) employer representative and may co-chair OSH committee
- Attends the health and safety training sessions for supervisors
- Participates as the organization’s representative in health and safety investigations mandated by statutory authorities or as directed by the organization
- Supports Connective’s OSH initiatives

Other Duties
- Coordination and Administration of other teams and programs
- All Human Resource Functions - recruitment, training, development

EXPERIENCE AND SKILLS
- A bachelor’s degree and/or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience.
- Extensive experience and expertise in Community Living, Mental health, and the Criminal justice System
- Extensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques
- Excellent written and verbal communication
- Knowledge and experience in hiring, training, and supervision of staff
- Ability to motivate and organize staff team
- Administrative experience and strong administrative skills

**REQUIREMENTS**:

- Ability to successfully complete a Criminal Records Check and Vulnerable Sector Check
- Ability to successfully complete reference check
- Ability to provide a record of work history
- Current Emergency First Aid Certificate

(please refer to the Certificates accepted in B.C. - WorkSafeBC)
- Class 5 driver’s license
- Personal transportation that is in good repair, insured for business up to $1,000,000 for l