Assistant General Manager

2 weeks ago

Whistler, Canada Gibbons Whistler Full time

**About Gibbons**:
**Core Purpose**

Making People Happy

**Vision**

To be the most trusted and recommended brand by our team, our guests, and the communities we serve.

Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to Athletes, Artists, and Entrepreneurs as we believe it's these people who shape the world and bring culture to each community we are fortunate enough to serve.

**Values**

Encourage Trust

Have Fun

Show Kindness

Lead With Purpose

Commit to Excellence

If the above aligns with your values and career aspirations, we'd love to work with you

**The Role**:
Stonesedge Kitchen is looking for its next Assistant General Manager to support the General Manager and lead this amazing team to great things. If you are passionate about creating the ultimate brunch, lunch, and dinner experiences we are looking for you.

At Stonesedge we pride ourselves on sourcing the best ingredients from around BC for our kitchen team to create amazing signature dishes, the bar team to pair the menu with tasty craft cocktails, and the front of house team rounding it off delivering 5* guest experiences all day long.

Your team will be a part of the engine that places all potential guests into our Gibbons Wheel and guiding the company towards profitability and long-term success with a key focus on driving revenue.

**Responsibilities**:

- Uphold Core Values: Have Fun, Encourage Trust, Show Kindness, Act like an Owner & Hustle
- Oversee daily restaurant operations, ensuring smooth and efficient service in all areas.
- Maintain high standards for food quality, service, and customer experience.
- Collaborate with the General Manager to implement and uphold company policies, procedures, and standards
- Supervise and support the team, including servers, kitchen staff, and support staff, fostering a positive and professional work environment.
- Assist in recruiting, training, and onboarding new team members.
- Conduct performance evaluations and provide ongoing coaching to enhance staff development.
- Address guest concerns and feedback promptly and professionally to ensure satisfaction.
- Oversee inventory management, including ordering and tracking supplies to minimize waste and control costs.
- Collaborate with the management team to execute marketing initiatives and promotions.
- Ensure compliance with all health, safety, and sanitation regulations.
- Conduct regular inspections to maintain a clean, safe, and organized work environment.

**Requirements**:

- Hospitality/Marketing/Sales background preferred
- Guest experience focused with community connections
- Administration and computer skills (Microsoft products, POS, employee timekeeping programs)
- Flexibility and adaptability
- Strong communication skills and ability to react calmly to challenging and stressful situations
- Serving It Right certification
- First Aid (or ability to acquire)

**Salary and Team Perks**:

- $60,000- $70,000 annual salary based on experience and qualifications.
- 50% off F&B across our Gibbons Venues.
- 50% off for Team Members and 20% off for friends and family with The Adventure Group.
- 25% off for Team Members and 20% off for friends and family at The Adara.
- 20% off The Spa at Whistler.
- 3rd party perks at a variety of local businesses.
- Company events

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