Account Manager, Search Ads 360

2 weeks ago

Toronto, Canada Google Full time

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- 5 years of experience in digital media sales, marketing, or advertising.
- Experience working on a team setting both internally and externally.

**Preferred qualifications**:

- Experience in the digital advertising industry, with Search Engine Marketing (SEM) and/or analytics.
- Experience with Search Ads 360 or Google Marketing Platform.- Experience in project management or strategic consulting.- Ability to grow businesses with solution-based products.
- Excellent communication, organization, and problem-solving skills.
- Excellent client relationship and stakeholder management skills.

**About the job**:
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

**Responsibilities**:

- Manage client relationships internally and externally at various organizational levels.
- Leverage client management, industry and product expertise to understand customer strategic objectives to consult on the adoption of Search Ads 360 technology and best practice solutions to drive search marketing success.
- Work closely with Google Large Customer Sales (LCS) team stakeholders to proactively identify, prioritize, and pursue opportunities to improve customer impact.
- Partner with cross-functional teams including Product Management and Technical Support to drive customer communications, feature prioritization, and issue resolution to enable customer success.
- Act as the ultimate point of escalation for the resolution of Search Ads 360 client issues, from analysis and research to coordination of resources.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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