Front Desk Agent

5 days ago

Gananoque, Canada The Gananoque Inn & Spa Full time

Education: No degree, certificate or diploma
- Experience: 7 months to less than 1 year
**Work setting**:

- Hospitality industry
- Hotel, motel, resort
- Rural area
- Willing to relocate
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Perform light housekeeping and cleaning duties
- Provide customer service
**Computer and technology knowledge**:

- Word processing software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
**Security and safety**:

- Criminal record check
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
**Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 20 to 40 hours per week

  • Front Desk

    2 weeks ago

    Gananoque, Canada Super8 by Wyndham Gananoque Full time

    Job Title**:Front desk** Hourly wages: TBD Hours: Part-time Job description: Warmly welcome and greet all hotel guests - Perform all check-in and check-out tasks - Manage online and phone reservations -Accurately process all payment transactions - Register guests and collect necessary information (e.g., contact details and exact dates of their stay) -...

  • Front Desk Associate for Riviera Inn and Suites

    7 days ago

    Gananoque, Canada Wheel And Anchor restaurant Full time

    **Job Summary** **Responsibilities** - Greet and welcome guests as they arrive, ensuring a positive first impression. - Handle check-in and check-out procedures, including managing reservations and room assignments. - Answer phone calls with excellent phone etiquette, addressing inquiries and providing information about services and amenities. - Maintain...

  • Front Desk Manager

    1 week ago

    Gananoque, Canada Super 8 by Wyndham Gananoque Full time

    **Job description** Reporting to the General Manager, the Front Desk Manager is responsible for ensuring prompt, attentive, outstanding guest service to all of our guests and assisting in overseeing the day to day operations in the Front Office to deliver an excellent Guest and Member experience. Ultimately, the Front Desk Manager is responsible that all...

  • Front Desk Attendant/ Night Auditor

    1 week ago

    Gananoque, Canada Super 8 by Wyndham Gananoque Full time

    **Job description** Reporting to the General Manager, the Front Desk night Auditor is responsible for ensuring prompt, attentive, outstanding guest service to all of our guests and assisting in overseeing the day to day operations in the Front Office to deliver an excellent Guest and Member experience. **Summary of Responsibilities**: - Reporting to the...

  • Front Desk Agent

    2 weeks ago

    Gananoque, Canada The Gananoque Inn & Spa Full time

    Durée de l'emploi: Permanent - Langue de travail: Bilingue - Heures de travail: 20 to 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Hospitality industry - Hotel, motel, resort - Rural area - Willing to relocate **Tasks**: - Register arriving guests and assign rooms -...

  • Front Desk Agent

    2 weeks ago

    Gananoque, Canada The Gananoque Inn & Spa Full time

    Work Term: Permanent - Work Language: Bilingual - Hours: 20 to 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Hospitality industry - Hotel, motel, resort - Rural area - Willing to relocate **Tasks**: - Register arriving guests and assign rooms - Process group...

  • Front Desk Agent

    2 days ago

    Gananoque, Canada The Gananoque Inn & Spa Full time

    Education: No degree, certificate or diploma - Experience: 1 year to less than 2 years **Work setting**: - Hospitality industry - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide...

  • Manager, Resort

    2 weeks ago

    Gananoque, Canada The Gananoque Inn & Spa Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 81 to 88 hours bi-weekly - Education: - Expérience: **Education**: - Other trades certificate or diploma - or equivalent experience **Work site environment**: - Non-smoking **Work setting**: - Rural area - Willing to relocate - Hotel, motel, resort - General...

  • Manager, Resort

    2 weeks ago

    Gananoque, Canada The Gananoque Inn & Spa Full time

    Work Term: Permanent - Work Language: English - Hours: 81 to 88 hours bi-weekly - Education: Other trades certificate or diploma - Experience: 2 years to less than 3 years - or equivalent experience **Work site environment**: - Non-smoking **Work setting**: - Rural area - Willing to relocate - Hotel, motel, resort - General office **Budgetary...