Quality Assurance Technician

Five Corners Meat Company Ltd., part of a family-owned global provider of high-quality specialty meat products, has an exciting opportunity for a Quality Assurance Technician based in our Chilliwack, BC location.

Our parent company, Donald’s Fine Foods, is a family-owned business that has operated for over 30 years. We are a specialty meat processing and distribution company spanning six plants in British Columbia, Alberta, and Saskatchewan, serving both domestic and international markets.

**Our Core Values**
- Customer Focus - Exceptional customer service is the measure of our success
- Integrity - Fairness, honesty, responsibility, and trust mark every relationship inside and outside of the company.
- People - We treat our employees, customers, suppliers and the community with respect.
- Quality - Uncompromising standards in everything we do.
- Safety - We care about our people and emphasize a culture of safety throughout our Company.

The Quality Assurance Technician will be responsible for performing daily quality assurance and quality control duties to assure food safety and product quality. The QA Technician will ensure adherence to quality procedures, company’s policies and government regulations during the production process. The position reports to the Quality Assurance Manager.

**Responsibilities**

**Food Safety & Quality**
- Conduct pre-operational inspection and verify sanitation effectiveness through visual inspection and microbial swab analysis.
- Monitor employees, enforce GMPs and notify supervisors of any GMP violation.
- Conduct in-process and finished product quality and specification audits.
- Ensure critical control and process control points are met/verified.
- Conduct scale checks and label verification during production.
- Monitor and ensure adherence to hold/release procedures.
- Verify equipment functionality and perform equipment calibrations.
- Perform data entry, record verification, file and maintain quality assurance records.
- Perform general laboratory duties e.g. sampling, media preparation and plating.
- Track and maintain in-house and third-party laboratory results
- Document and prepare reports by collecting, analyzing, trending and summarizing results.
- Assist in employee training and customer complaint trend analysis.
- Assist in developing/modifying GMP training material, quality assurance policies and procedures.
- Assist with auditing process SOPs for accuracy.
- Coach employees in all aspects of GMP.
- Other duties as required

**Leadership**
- Exemplify the DFF values of People, Safety, Integrity, Quality and Customer Focus.
- Coach employees on GMP.
- Adhere to and promote company procedures and policies at all times.

**Safety**
- Provide and maintain a safe working environment for all employees and visiting customers.
- Work with the team towards achieving zero lost time and medical incidents.
- Adhere to the rules, regulations, and labour as per the site policies on OH&S.

**Critical KPIs**
- Number of CFIA CVS
- BRC Rating
- Customer Complaints Reduction
- Number of non-conformities
- Number of GMP violations

**Position Requirements**
- University degree and/or diploma in a Science related program (Chemistry, Biochemistry, Food Science, Microbiology or Biological Sciences).
- Knowledge in general quality and food safety principles.
- Knowledge of HACCP and other Food Safety Programs.
- Position Skills
- Excellent verbal and written communication skills.
- Ability to react to situations with strong sense of urgency and attention to details.
- Proficient in using various type of computer software (Word, Excel, Outlook etc.).
- Ability to perform under pressure in a fast-paced environment.
- Ability to work well with others & independently.
- Physical Requirements
- Ability to work in a refrigerated environment
- Sitting and standing for extended periods of time
- Typically works Monday to Friday with some weekend requirements

**Position Skills**
- Effective verbal and written communication skills.
- Collaborative leadership and interpersonal skills.
- Critical thinking skills.
- Organizational planning skills.
- Analytical based problem-solving skills.
- Computer/System literacy - Microsoft Office; Inventory/Planning/Scheduling Software
- Ability to react to situations with strong sense of urgency and attention to details.
- Ability to perform under pressure in a fast-paced environment.

**Physical Requirements**
- Ability to work in a refrigerated environment
- Sitting and standing for extended periods of time
- Rotating schedule, weekends and evenings required
- Shifts: 4:30am - 1pm / 6am - 2:30pm / 8am - 4:30pm
- Shift Schedule changes may occur with short notice with sick calls, emergency coverage and Production Overtime to ensure correct Quality Assurance coverage on site during production hours.

Permanent

Ability to commute:

- Chilliwack, BC: reliably commute for early morning starts 4:30, 6:00 & 8:00 am
- Work Location: In person

Pay: From $44