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Front Counter Sales Representative

3 weeks ago

Winnipeg, Canada Kal Tire Full time

We are looking for a Front-Counter Sales Representative who will strive to create a welcoming environment for our customers and respond to inquiries. Do you have experience providing service quotes, processing sales transactions, and being a product and service expert, among other responsibilities?

**Key Highlights of this role**
- Strong communication skills and a willingness to learn to enhance customer interactions.
- Passion for the automotive industry to build rapport and promote product knowledge.
- Effective resolution of customer concerns to ensure satisfaction.
- Willingness to be cross-trained for increased versatility and team contribution.

**Why Kal Tire?**
- Our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement.
- We offer a structured work schedule and pride ourselves on our supportive and safe work environment. This position pays $18.86/hr. We offer a clear path for career advancement with wage increases along the way.
- Comprehensive Benefits: Access medical, dental, and vision benefits, along with an Employee Assistance Program.
- Financial Security: Participate in a defined contribution pension plan and group RRSP matching program.
- A team member discount program that offers discounts on tires, services and more.

**Day to Day responsibility**
- Provide outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.
- Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes.
- Answer incoming calls while handling customers' inquiries, concerns, or questions.
- Proven ability in an inside sales and/or counter sales environment; can provide product knowledge and information to customers in a confident and friendly manner.
- Ability to provide detailed pricing terms and prepare and present customer quotes.
- Efficient and detail-orientated data entry skills are required to enter appointments and orders into POS/internal systems.

**Qualifications and Success**
- You are interested in the automotive industry and like working within a high-energy, fast-paced team environment.
- You have exceptional customer service skills.
- You have 2 years of experience in customer service, counter, or inside sales roles (preferred). You have a demonstrated understanding of the automotive/ related industry and an aptitude for learning product knowledge.
- Familiarity with consumer behavior principles.
- Effective problem-solving, planning, and organizing skills.
- You like being active throughout your day and have no problem lifting 30-50 lb. tires around as needed.
- You are always safety conscious, wear your required PPE and follow safe work protocols as instructed.

**Our Inclusive Culture**

**Hiring Process