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HR Manager

3 weeks ago

Burnaby, Canada Squirrel Systems Full time

Squirrel serves hospitality clients around the globe. From five-star hotel resorts to Michelin-star restaurants to your favourite neighbourhood pub, Squirrel’s technology enables amazing guest experiences

**This could be you**

People are your passion. Employee engagement is your focus. You love connecting with others to create a people-focused, collaborative, and high-performance culture. You understand that values influence culture, and culture influences brand. You operate as a trusted advisor and brand ambassador.

If you are a passionate people-focused hands-on Human Resource Professional seeking to drive organizational success, we would love to hear from you

**Here’s what you will be doing**

Reporting to the VP, Finance, the **HR Manager** will drive a people-focused and high-performance culture that emphasizes employee collaboration and engagement.

You understand what it takes to be a partner to the business. You work well with senior leadership teams to execute the HR function in a way that supports Squirrel’s strategic priorities anchored by our core values. You are not afraid to dig into the tactical day-to-day work, and your attention to detail and organizational skills are outstanding.

You will implement and oversee all aspects of Human Resource functions to 125 team members across North America (Canada and the US). We are seeking someone who will be a fantastic ambassador of the company’s brand and culture, both internally and externally.

**Specific duties include**
- Lead and manage all aspects of the Human Resource function, including recruitment, onboarding, training and development, policies & procedures, benefits, employee relations, health & safety, as well as overseeing adjacent aspects of the employee experience, such as office and facilities management, and event planning
- Provide required training for all Squirrel Systems staff on a variety of topics including policies and procedures; health and safety; process and change management
- Ensure compliance with laws and regulations by executing necessary policies and procedures.
- Act as a trusted advisor on people and workplace matters
- Oversee the performance management process, including goal setting, performance reviews, compensation practices, and individual development plans
- Partner with all team members in promoting a strong culture, positive employee experience, and a great place to work
- Anticipate and identify emerging issues, trends and problems that affect the policies and programs of Squirrel Systems
- Identify and address issues that affect the overall health of the organization; morale, effectiveness, turnover, absenteeism and productivity
- Oversee the maintenance of employee benefit programs

**What you bring**
- Post-secondary education in Human Resources, or equivalent experience
- Minimum of 5 years’ experience in progressive Human Resource roles
- Chartered Professional in Human Resources (CPHR) certification is an asset
- Strong understanding of Employment Standards and Employment Law within Canada and the US
- Outstanding interpersonal and communication skills
- Strong sense of confidentiality, professionalism, tact, and diplomacy
- Adaptable, with the ability to be both hands-on and strategic

**What we offer**
- Amazing people
- Professional development and training
- Competitive compensation
- Comprehensive benefits package, including health benefits for employees and family
- Paid time off, flexible vacation time - plus your birthday off
- Tons of fun social events
- Fully stocked kitchen with subsidized snacks and beverages (bottomless lattes, coffees and hot chocolate)
- Opportunities to give back to our community

**We want to grow with you**

Squirrel Systems is a hospitality technology pioneer. We are shaped by our history and driven to innovate. We believe in service, and stand behind our purpose of _enabling amazing guest experiences_

We are big thinkers; we can’t stay still. We are constantly challenging the status quo. This goes for our technology and ourselves. Learning and growth are at our core. We care deeply about each other and about each customer we connect with. We know that amidst the chaos, integrity goes a long way. We know that our customers have choice, and over and over again, we prove that we are the right partner for them.

Our values:

- **Think Big, Be Bold**: We’re all about thinking outside the box. In fact, there is no box. The possibilities are endless, so we welcome bold and innovative ideas.
- **Walk a Mile**: By understanding our clients as well as each other, we can achieve our purpose of enabling amazing guest experiences.
- **Together We’re Better**: We’re stronger as a team. Our Big Hairy Audacious Goal is only possible by learning from one another and working together.
- **Do the Right Thing**: We take the long view. We choose what’s best for our customer, employees, partners, and shareholders.
- **Strive for Excellence**: We reject me