Manager of Operations Management

**Primary Locations**:Montreal, Quebec**:
**Attendance**:Hybrid**:
**Employee Status**:Regular**:
**Schedule**:Full-time**:
Being a manager in the large team of Securities Operations (Investment Operations) means working at the heart of delivering products and services to National Bank's wealth management clients.

We are looking for a passionate manager of operations management reporting to Senior Director Investment Operations. The direct management scope consists of two section managers and a few professionals for a total indirect scope of about 35-40 employees.

Your role:

- Manage a team responsible for operational processes.
- Develop a business plan for your sector aligned with the bank's objectives.
- Implement strategies to improve efficiency and productivity.
- Participate in improving operations by identifying and correcting problems.
- Stay up-to-date with the latest technologies and work processes to increase productivity and reduce costs.
- Help your team excel by setting and monitoring performance goals.
- Help your employees progress and develop their skills.
- Collaborate effectively with partners related to your service.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer hybrid work (remote and in the office), work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it’s important to you.

Competencies required:

- Master's degree related to the sector of activity and 4 years of relevant experience, or Bachelor's degree related to the sector of activity and 6 years of relevant experience.
- Experience in personnel management.
- Experience in operations management and process optimization.
- Experience in planning and organizing work based on volume, resources, and priorities.
- Experience in managing operational performance (KPI, deadlines, quality) and collective performance (synergy and teamwork).
- Communication skills and ability to mobilize a team.
- Bilingualism (English and French) required, as you will work closely with colleagues outside Quebec

Preferred competencies
- Experience in the banking and/or financial sector
- Experience in transfers of brokerage accounts between institutions (notably ATON and non-ATON

Your benefits:
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
- We're putting people first : _
- We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives._
- Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees._
- We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us._
- Ready to live your ambitions?_

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