Operations Manager

Operations Manager

Status:
Regular, Full time

**Location**:
Montréal, Quebec
Job Description

Reporting to the Business Centre Manager, the Operations Manager will work and oversee operations at the Business center(s).

**MAIN RESPONSIBILITIES**:

- Increasing the effectiveness and efficiency of support services through improvements to each function, coordination, and communication between business functions
- Driving initiatives in the management team and organizationally that contribute to long-term operational excellence
- Work closely with the management team to implement policies, procedures, and systems
- Know and understand all our system functionalities
- Review for accuracy and approve operational expenses and supplier invoices
- Bring hidden costs to the attention of sales team and management
- Manage relationships with key operations vendors
- Track vendor pricing, rebates, and service levels
- Review customer price matrices regularly to achieve best pricing strategies
- Create new stock SKU’s when needed and maintain the integrity of their costs
- Manage supplier rejects and returns, and issue debit memos when appropriate
- Process monthly ship and debit rebates, and maintain CPA files
- Work with the Business Centre Manager to reach best pricing on stock, non-stock, and project business
- Review the IVR (invoice verification report) daily to validate pricing
- Manage the inventory write-down to minimize their financial impact on the Business Centre
- Analyze and quickly correct inventory discrepancies
- Organize the cyclical and annual physical inventory preparation and counting
- Prepare the annual inventory reconciliation
- Work to increase traffic on our eCommerce platform by educating and helping customers navigate the website
- Support and train the team in all system and operational functions
- Support the administrative team in accounts payables and receivables and the inside sales staff with procedures, back orders and managing of key accounts
- Help merchandise the show room and counter areas of the branch
- Oversee Health and Safety policies and procedures including training of new staff
- Coordinate and track staff holidays time off requests and appropriate approvals
- Engage in continued personal and professional development, and inspire employees to follow suit
- Update job knowledge by participating in educational opportunities and vendor trainings
- Reflect the core values of the Business Centre and the company by acting and managing in a professional and ethical manner, in accordance with our Company’s Policies and Procedures

**REQUIREMENTS**:

- Minimum five (5) years of industry experience preferable, or a combination of relevant experience and education
- Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management
- Solid understanding of financial management
- Excellent communication skills
- High level of critical thinking and problem-solving skills
- Ability to build relationships among managers, employees, and partners
- Ability to address problems and opportunities for the company
- Capability to organize his work with a minimum of supervision
- Energetic and positive attitude, dependable, organized and deadline oriented
- Stress tolerance
- Advanced computer skills and knowledge

What’s in it for you

Voted Great Place to Work®, you can build an interesting and challenging career with possibility of advancement as well as continued personal and professional development. Guillevin has always given its employees the opportunity to develop their autonomy, professional skills and competencies. By joining us, you will integrate a team of motivated, competent, and engaged team players. Our Total Rewards package focuses on our human capital to create an environment where our employees can reach their full potential.

What we offer:

- A fast-paced, dynamic, empowering and friendly work environment open to today’s reality.
- Competitive salary and participation in our generous profit-sharing program that recognizes the individual contribution of our employees. There is no limit to your ingenuity; you are encouraged to create, improve, learn and surpass yourself.
- Flexible benefits program where you can choose the benefits and levels of coverage that are right for you:
- Health, dental, paramedical & vision care, and prescription medication- Short
- and long-term disability benefits because you never know what the future holds- Supplemental Health Insurance- Life insurance- Employee Assistance Program (EAP) with Telemedicine- Travel Insurance
- Reimbursement of training expenses to acquire new skills and advance your career within the organization
- RRSP with generous employer contribution
- Possibility of contributing to a TFSA with a favorable group rate
- Post-graduate scholarship program for children of our employees
- Employee discounts on purchases
- Free parking
- Electric vehicle charging stations in man