Dispatcher
1 week ago
First Transit operates in over 242 locations, carrying more than 300 million passengers annually throughout the United States in 39 states, Puerto Rico, U.S. Virgin Islands, and 4 Canadian provinces.
We are currently hiring a Dispatcher in Surrey, B.C
**Responsibilities**:
- Answering inbound telephone calls
- Booking drivers for routing requirements as requested
- Dispatching of drivers daily
- Handling customer issues and providing appropriate resolutions
- Providing data entry, filing, and other administrative support as directed by General Manager
- Ability to organize and prioritize schedules is integral to this position
- Must be able to answer after hours emergency phone line
**Requirements**:
- Must have strong interpersonal skills with the ability to work well in a team environment
- Must have excellent communication and customer service skills both on the phone and in person
- Must possess a high level of attention to detail and the ability to follow a task through to completion
- Must have strong computer skills with proficiency with both Microsoft Office products and Excel Spreadsheets
- Must have excellent time management and organization skills to complete daily tasks and meet deadlines
- Must be adaptable to changes throughout a day and must be a fast learner
KIJI
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