Customer Service Representative

1 week ago

Edmonton International Airport, Canada Century Mile Racetrack and Casino Full time

**SUMMARY**

**This position would require evenings and weekends**

Greets and welcomes Century Casino guests with a friendly and professional demeanor at every opportunity. Processes lottery and merchandise cashier transactions. Performs Winners’ Zone duties, such as producing cards, inputting points where required, processing members’ reports, minor maintenance on kiosks, etc. Within the casino, assists with the execution of marketing promotions, maintains daily counts of inventory and upholds the highest commitment to customer service.

**QUALIFICATIONS**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**EDUCATION and/or EXPERIENCE**

High School diploma required.

**CERTIFICATES, LICENSES, REGISTRATIONS**

Any Alberta Gaming and Liquor Control registration requirements.

**LANGUAGE SKILLS**

Ability to read and interpret all types of documents in English

**REASONING ABILITY**

**PHYSICAL DEMANDS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential duties involve physical exertion: prolonged periods of sitting, occasional walking, climbing stairs, stooping, bending, stretching, reaching, and standing with standard breaks. Essential duties may require lifting 25 to 50 pounds of related supplies and equipment.

**WORK ENVIRONMENT**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Job Types**: Full-time, Permanent

**Salary**: From $15.00 per hour

**Benefits**:

- Discounted or free food
- Employee assistance program
- On-site parking

Schedule:

- 8 hour shift

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

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