Training Content Coordinator
2 weeks ago
**About this Team**:
Reporting to the Technical Support & Training Director, and the European Training Manager the selected applicant will be responsible for the creation and coordination of our global training content.
**How you will contribute**:
- Create and/or coordinate the creation of content for the online learning portal and the instructor led training sessions in line with new product releases
- Keep up to date the roadmap of upcoming courses modifications in collaboration with the Technical Support & Training Director and the European Training Manager.
- Keep the learning portal content, user groups, courses categories, etc. up to date based on the approved chart.
- Be part of the project manager meetings to update the deployment readiness plan to gather information about upcoming products to be able to support the training updates accordingly
- Ensuring that trainers and technical support agents are kept to date with the upcoming new products and solutions by creating an environment to test new training solutions
- Collaborate with product managers, program managers, technical trainers, and technical support agents to gather the information and feedback required to keep our training up to date and valuable.
- Deploy new training content to our technical trainers to support our new product introduction
- Work with the training teams to setup the workstations and software that is required to provide the training
- Be proactive by improving the available tools and the internal processes within the department.
- Ensure the training facilities are fully equipped for training sessions in our offices.
- Stay up to date with new technologies and products in the field related to the Distech controls product line.
**Qualified Applicants will have**:
- Practical Training/Trainer Qualifications required
- University degree or Technical Certificate in HVAC/Controls or any other relevant experience in technical training.
- Minimum of 5 years experience in one or more of the following fields:
- Technical Training
- Technical Writing
- HVAC Systems
- Niagara platforms
- Building Automation
- Instrumentation and Controls
- Information Systems and Programming
- Process Control
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