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Product Applications Training Manager
3 weeks ago
Distech Controls’ success and reputation are fueled by our world-class team of employees. We look for qualified individuals who are striving to succeed and that wish to actively contribute to our continued growth. Distech Controls values its team members and offers them a modern, motivating work environment, and competitive salaries and benefits.
**Who is Distech Controls?**
Distech Controls is a Canadian-based company located in Brossard, on the South Shore of Montreal (QC), with a European headquarter in Brignais (Lyon), France. We are proud to be part of the Acuity Brands’ family since 2015. Our mission is to connect people with intelligent building solutions for better health, better space, better efficiencies through our forward-thinking technologies and services. Our passion for innovation, quality and sustainability guides our business on a daily basis, as we light the way to a brilliant, productive and connected world.
**Why Work for Distech Controls?**
- Innovative driven company
- Dynamic workplace
- Open minded company
- Fast-paced company
- Modern work environment designed for our employees
- Indoor and outdoor bistro areas, lounges, coffee stations
**DCI - Distech Controls Inc. (North American headquarter)**
- Continuous professional development program
- Extensive benefits, including annual performance bonus, group insurance and retirement plan
- 5 floating days and 3 weeks’ vacation (prorated) from year one’
- Reward programs
- LEED-Certified building
- Foosball and ping-pong tables
- Situated near quartier Dix30
- On-site gym
- Daily fresh fruit
- Hot and cold beverages stations
- Accessible transportation services including OPUS card reader onsite
- Deep frozen meal prepared by culinary chefs
- Rewards program
**Job Summary**:
Reporting to the Learning Content Manager, and in collaboration with the peers, Technical Support team, Global Learning Teams, Research & Development team and Product Management team, the selected applicant will be responsible for the creation and management of our global learning content.
**Key Tasks & Responsibilities (Essential Functions)**:
- Own and manage the full learning curriculum for the Distech Controls solutions
- Manage the required modifications to the learning content in collaboration with our product managers, technical trainers and technical support agents
- Be part of the project meetings and NPI meetings to gather information about upcoming products to be able to manage the learning updates accordingly
- Ensuring that trainers and technical support agents are kept to date with the upcoming new products and solutions by creating an environment to test new learning solutions
- Manage the online learning portal and the full learning catalog so that content is always up to date with the product releases
- Provide learning to our customer base to keep up to date with the learning requirements and test the new learnings (Frequency to be defined)
- Be proactive by improving the available tools and the internal processes within the department.
- Develop and update new content for the learning courses.
- Stay up to date with new technologies and products in the field related to the Distech controls product line.
**Skills and Minimum Experience Required**:
- Practical Learning Content creation qualifications required
- University degree or Technical Certificate in Instructional Design/Development, HVAC/Controls, or any other relevant experience in technical learning.
- Minimum of 5 years experience in one or more of the following fields:
Instructional Design
HVAC Systems
Technical Learning
Technical Writing
Niagara platforms
Building Automation
Instrumentation and Controls
Information Systems and Programming
Process Control
- Demonstrates excellent communication skills
- Structured and well organized
- Capable of giving presentations in front of large crowds
- Courteous with a positive attitude
- Proactive, autonomous and demonstrates Leadership
- Willingness to learn and take on new responsibilities
- Resourceful and capable of handling multiple simultaneous tasks
- Excellent interpersonal skills
- Excellent English skills
Valid passport for travelling
**Preferred Skills and Experience**:
**Important**:
- Programming and configuration of computer networks or IT systems.
**Assets**:
- Knowledge of the BACnetÒ IP, Modbus, or other Control Systems Communication protocols.
- Tridium Niagara Certified
- Understanding API usage and functionality
- Ability to speak one or more of the following languages: French or Spanish
