Digital Field Operator

3 days ago

Calgary, Canada AbaData Full time

**Digital Field Operator / Account Manager**
**Location: Calgary, NW (In-office only, no remote or hybrid)**

**About AbaData**:
AbaData is a leading mapping and data visualization company specializing in delivering cutting-edge surface data solutions for the energy, environmental, renewables, and utilities sectors. Our platform integrates advanced data layers with innovative software, helping clients streamline their operations. We’re passionate about using technology to simplify complex challenges, and we're looking for a Digital Field Operator/Account Manager to join our growing team.

**Position Overview**:
We are seeking a highly motivated Digital Field Operator/Account Manager who will play a key role in supporting our clients as they implement new software solutions, particularly in the field. This role requires hands-on engagement with field operators to ensure successful adoption of our platform, while also managing ongoing relationships with key accounts.

**Responsibilities**:

- Implement Software in the Field: Work closely with field operators to implement our software, providing hands-on training, support, and troubleshooting as needed.
- Account Management: Manage existing client relationships, focusing on identifying growth opportunities and driving adoption of new products and features.
- Product Demonstrations: Conduct live product demonstrations, both in the field and in office settings, to help clients understand the full capabilities of our platform.
- Customer Support: Assist in responding to field-based usability and functionality requests, helping to resolve issues quickly and efficiently.
- Feedback Loop: Act as the voice of the customer, collaborating with internal teams to ensure our products are continuously improving to meet field and operational needs.
- Onboarding & Training: Develop and adapt training materials to suit field environments, ensuring that operators have the tools and knowledge to successfully use the software.
- Industry Representation: Represent AbaData at industry events and trade shows, sharing our innovative solutions with the broader market.
- Collaboration with Senior Management: Work with management to develop and refine service plans and customer success metrics.

**Qualifications**:

- 5+ years of experience in the energy industry, with a focus on field operations or surface-land management.
- Proven ability to manage customer relationships, preferably in a field-based or technical role.
- A passion for technology, with the ability to quickly learn new software products and solutions.
- Experience in training or supporting field operators with new software implementations is a strong asset.
- Self-motivated, detail-oriented, and able to work autonomously in a fast-paced environment.

**What We Offer**
- A competitive salary with a comprehensive benefits plan
- A high level of independence and work autonomy
- Career advancement opportunities
- Robust health benefits
- Growth opportunities
- Slurpee-Thursdays
- To work alongside an amazing team of very accomplished developers and businesspeople, including the former CEO and cofounder of GasBuddy

Pay: $80,000.00-$110,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Energy Industry: 5 years (required)

**Language**:

- English (required)

Work Location: In person

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