Junior Heating Sales Representative
6 days ago
Since launching in 2009, Independent Mechanical Supply (IMS) has become GTA contractors’ preferred distributor of plumbing, hydronics, and PVF products. We’re proud to have one of the largest product selections in the industry. Our customers love both our selection and working with our team.
Position Summary
The Heating Sales Representative will work as a member of an Inside Sales Team dedicated to the profitably of the heating segment of the Independent Mechanical Supply (IMS) business. Sales opportunities can come from multiple sources including, but not limited to, the following market segments:
1. Bid Specification;
2. Phone/Counter Inquiries;
3. Design Build;
4. Industrial/Institutional MRO RFQ; and
5. Government MRO RFQ.
**Responsibilities**:
Under the supervision of the Hydronic & HVAC Product Manager, the duties and responsibilities of the Heating Sales Rep include, but are not limited to, the following:
- Accurately identify and interpret the products on a job specification, scope of work, and/or RFQ that are to be quoted by IMS
- Accurately enter customer requests for quotes, orders, and/or returns into IMS’s ERP system
- Contact vendors to request project pricing and negotiate, where possible, for improved pricing on a project for the benefit of the customer and IMS
- Coordinate customer returns with the customer and our vendors to minimize the negative impact to the customer and vendor while maximizing profitably for Independent Mechanical Supply
- Provide accurate information to customers and troubleshoot issues
- Assist customers in sourcing products and solutions to their technical problems
- Read, understand and be familiar with relevant vendor catalogues
- Work collaboratively and effectively across departments
- Other duties as assigned
Minimum Requirements
- Experience with and/or knowledge of products sold by wholesale heating distributors, specifically commercial heating equipment
- A general understanding of hydronic heating systems
- Established history of demonstrating the ability to pay attention to detail
- Demonstrated business acumen and the ability to manage multiple priorities in a deadline driven fast paced environment
- Experience in suggesting and implementing changes to processes and procedure
- Strong written and oral communication skills
- Proficiency in Microsoft Word, Excel, Adobe Acrobat, Order Entry Software and Internet Information Gathering/Research
- Demonstrated analytical, organizational and planning skills
- Obsessed with exceeding customer expectations
IMS is a mid-sized company with a small-company feel. We’re professional, but relaxed, and strive to maintain an open work environment with an accessible senior leadership team. We also value giving our people opportunities to advance. If you’re interested in learning and growing, this is the place for you. Independent Mechanical Supply is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the hiring process.
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