Sales Coordinator

**ABOUT THE POSITION**

We're looking for an experienced Sales Coordinator to join the Sales team at Concorde Entertainment Group. Reporting to the Director of Sales, the Sales Coordinator will be responsible for managing external client relationships, developing new leads, and acting as a liaison between clients. A sharp aptitude for learning, relationship building, with a strong multi-dimensional skillset are key to success in this role.

**ABOUT US**

Concorde Group entered Calgary's hospitality scene in 1987 with the opening of Republik, a college bar dedicated to alternative music fans and years later has grown to become one of Canada's largest and most diverse hospitality companies. Now with 20+ establishments under its banner, each with its own unique vision, Concorde Group remains focused on bringing exceptional dining and entertainment experiences to Calgary. Whether you're looking for a seat on a patio, a gourmet meal, a counter-served burger and shake or a night out on the town, Concorde Group is always at the heart of fun offering something for all Calgarians.

**WHAT WE OFFER**
- Compensation package includes competitive annual salary + commissions
- Monthly meal allowance
- 2 weeks’ vacation to start,
- Paid leave for sick and bereavement
- Comprehensive extended health and insurance benefits package after 90 days
- Cell phone allowance
- Professional development financial support
- Parking
- 25% Company-wide food & beverage discount & access to frequent local business discounts/specials.

**WHAT YOU WILL DO**
- Build and manage portfolio of $750,000 / year
- Will “Maximize Sales” by providing product knowledge around Concorde offerings as a whole and building genuine relationships.
- Partnerships: Utilizing existing partnerships and vendors at Concorde to also build portfolio.
- New Outreach: Will work closely with Sales Team to collect new contacts through various methods, such as cold calling.
- Develop and lead sales initiatives, some may be “out of the box” strategies/models even, to assist in achieving sales goals.
- Responsible for assisting in building additional marketing initiatives to drive sales. Passing along client feedback with what they are looking for.
- Manage client updates in CRM - Hubspot - and builds sales pipeline.
- Leverage existing relationships, identify new business partners, and pursue growth companies which have potential.
- Conduct informative and accurate venue site tours and presentations engaging to prospective clients.
- Organize and implement sales blitzes and be active in industry events.
- Propose ideas to improve provided services and event quality.
- Maintain highest level of consistency and adherence to company / department culture and polices.
- Provide ambassadorship for the company by positively representing it within head office, other venues, and at company and public events.
- Promote awareness of brand image internally and externally.
- Maintain compliance with Concorde Standard Operating Procedures, Policies and with insurance, legal, and health and safety obligations
- Other ad hoc duties as required.

**WHO YOU ARE**
- A networker who knows the key to driving sales results is to constantly be engaging with people and building relationships that allow you to stay in tune with industry needs and opportunities, which in turn drives your strategies and action plans.
- Always polished and prepared when meeting with clients, seeking out everything you need to know beforehand to confidently deliver great service in all your interactions.
- Is a self-starter and has the discipline to follow through on sales projects and objectives.
- Listens well, communicates clearly and powerfully, always with the intention of closing the sale. Passion portrayed in all client interactions.
- Accomplished in leading and strengthening partnerships with internal and external clients which cultivate loyalty.
- Consider yourself to be an experienced, high-energy and empowered individual who can proactively provide constant support and feed leads to the Sales & Events Teams.
- Easily adapts to changing situations and can communicate in a tactful, sincere, and charismatic way.
- Take ownership of the time you spend at work and are focused on driving value for all of your stakeholders.
- Available to work whenever the business requires.
- Strong and professional online social presence with the ability to engage socially in a responsible manner.
- Ability to resolve comments or complaints with a sense of urgency, poise, professionalism, and good judgment.
- Is proactive in preventing and handling problems before they become a concern.
- Maintains confidentiality to a high standard.
- Keeps appropriate dress and hygiene standards.

**WHAT YOU HAVE**
- 3-5 years of sales experience is preferred.
- Degree or diploma in a related field (business, sales, marketing, hospitality management, etc.) is preferred but not required.
- Experience working with sales targets, goal