Sportsnet Grill Host/hostess

SPORTSNET GRILL HOST/HOSTESS

**Who We Are**:
Sportsnet Grill Restaurant offers the ultimate sports dining experience with floor-to-ceiling windows delivering remarkable views into the Rogers Centre. Window tables have a panoramic view of the Blue Jays' batting practice and home games. This restaurant is located in the Toronto Marriott City Centre Hotel which is the world's only hotel located in a major league sports and entertainment venue, the Rogers Centre.

Our core values make us who we are—putting people first, pursuing excellence, embracing change, acting with integrity, and serving our world.

Marriott Hotels of Canada is proud to have been recognized on Forbes list of Canada's Best Employers for several years running including in 2022.

**What we'll offer you**:
At the Toronto Marriott City Centre, we provide a fun, safe and supportive work environment in a culture that values diversity and inclusion.
- Competitive compensation and a comprehensive benefits plan which includes health insurance, dental insurance, vision care and more.
- Discounted hotel stays and food & beverage for you, your friends & family at over 7,000 properties worldwide across 131 countries and territories and 30 brands.
- A supportive, diverse, and inclusive environment for all that prioritizes understanding and integrating Team Members' unique perspectives and voices and that's committed to their mental and physical wellbeing.
- World-class service training program and job-specific training opportunities to empower life-long learning and to encourage Team Members to find the careers that are right for them.

**What you'll do**:
A Sportsnet Grill Host/Hostess’ goal is to provide a warm welcome to all of our guests who enter Sportsnet Grill. The saying goes that “first impressions last a lifetime.” As the Host/Hostess, you are the first associate to greet every guest as they arrive at the restaurant. The principal functions of this role also include taking reservations through Opentable, seating guests, answering any questions about the restaurant/hotel/community and supporting for Food and Beverage team when needed. Are you up for the challenge?

**The responsibilities of this position include**:

- Warmly welcome and greet all guests as first point of contact with the Sportsnet Grill
- Provide host service to all Sportsnet Grill guests according to Marriott standards.
- Being familiar with all food and beverage menus, specials and promotions in Sportsnet Grill, in order to assist the guest and promote the items.
- Provide service to our guests in an efficient, friendly and professional manner.
- Fill out a seating floor plan by checking server section rotation chart; assign side-work schedule on the floor plan; post floor plan at the host stand.
- Seat guests following a rotation of server sections, providing guests with meal menus.
- Take reservations for Sportsnet Grill, both in person and over the telephone
- Promote the use of all Hotel facilities and special promotions.
- Adhere to local liquor and health, safety and fire procedures and laws.
- Handle guest concerns, compliments and suggestions in a professional informed manner, using the LEARN process
- Assist servers in the operation of the outlet(s), including: setting up tables, bussing, side duties, polish silverware, etc.
- Other duties as assigned

**What you'll offer us**:
We are looking for a dynamic, energetic individual who thrives in a fast-paced environment and fosters a culture of respect and positivity.
- A minimum of one year’s related experience.
- Previous restaurant hosting experience preferred.
- Graduate from a community college/university hospitality program preferred.
- Smart Serve Certification required.
- Knowledge of Opentable and Micros preferred.
- Ability to work a variety of days (must include weekends) and shifts

**Job Types**: Part-time, Permanent

Pay: $19.06-$23.83 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

**Experience**:

- Restaurant Hosting: 1 year (preferred)

Work Location: In person