Os&d Clerk

1 day ago

Edmonton, Canada Challenger Motor Freight Inc. Full time

**Role: OS&D Office Clerk**:
**Who we are**:
Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started as an LTL over-the-road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation, including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.

**Who we’re looking for**:
Fastfrate Group is looking for a qualified OS&D person for our Ottawa office. You’ll handle the day-to-day exceptions of incoming trailers and containers. This position requires excellent communication and interpersonal skills as well as planning and organization ability necessary to perform the role effectively.

**What’s in it for you**:

- Unionized working environment
- Well-established company backed by over 50 years of service
- Health & Dental Benefits, pension after 1 year

**What you’ll do**:

- Manage a high volume of OS&D events and provide problem resolution for customers, dock & carriers
- Investigate reasons for refusals, overages, shortages, damages and OWB’s
- Work with all shippers & branches in resolving of issues
- Cross check all unload reports promptly and capture discrepancies in our system
- Work with the gathering of information related to approved disposals
- Generate and submit accurate OS&D reports with proper systemic notes and supporting documents
- Ability to be resourceful and proactive in dealing with issues that may arise
- Perform daily dock checks to identify all OS&D freight or damages
- All duties are highly critical, time-sensitive, and require an elevated diplomacy level when dealing with high-profile national customers.
- Ensure compliance with company processes and procedures

**Must Haves**:

- Minimum 1 year of OS&D experience in the transportation industry
- Ability to work effectively in a team environment
- Ability to work effectively under pressure to meet deadlines
- Good computer skills required, Excel and Word
- Steel toe boots or shoes required
- Must have own means of transportation as not on a bus route.

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