Office Agent Class I

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OFFICE AGENT CLASS I

West Island Career Center

13700 Pierrefonds Blvd., Pierrefonds, QC. H9A 1A7

**Director**: Jad Deegan

**Status of post**: Regular, full-time

**Start date**: Immediate

**Working Schedule**: 35 hours per week

**Qualifications**:
Hold a Diploma of Vocational Studies in a specialty appropriate for the class of employment, a Secondary School Diploma or an attestation of studies recognized as equivalent by the competent authority, and have one (1) year of pertinent experience

AND

Have a basic knowledge of office automation

**Other Requirements**:
Must be bilingual

Must be able to work periodically weekends, evenings and through the summer period

Must be able to work in two different locations.

Must be able to function autonomously with mínimal supervision

Must be able to multi-task

Must be able to work as part of a team

Accuracy, attention to detail, strong organizational skills are essential

Testing of Microsoft Office may be required

Ability to meet deadlines, particularly during peak periods

Ability to adapt and handle system changes demanded by MEES requirements

Must be able to effectively communicate updates and information to other staff members

Ability to maintain and streamline filing system procedures

Knowledge of the scheduling and evaluation for Vocational Education

Knowledge of JADE-TOSCA, and Charlemagne, AdmissionFP, an asset

**Salary scale as per the IASS’ Collective Agreement**:
$22.36 - $25.00 per hour

Nature of the work

The principal and customary work of an employee in this class of employment consists in performing a variety of administrative duties of a complex nature according to established methods and procedures.

Daily Tasks/Dossiers

Oversees the ordering of supplies and books for programs and follows up on deliveries and invoices

Assists students with google accounts

Assist in the registration process for students. This may include entering incoming student’s personal data, receiving payments, and processing information on JADE-TOSCA.

Track invoices and packing slips for items purchased such as books, consumable materials, repairs, etc.

As instructed, the employee carries out tasks such as mark entry, attendance tracking, supports with exam invigilation

Following up with Emploi Quebec regarding student attendance

Responsible for the confidentiality of exams and their distribution and return to and from teachers

The employee is responsible for completing all tasks related to the funding process.

The employee may be required to train new class I office agents as well as to coordinate the work of support staff.

Collect pending fee payments, provide receipt and ensure the delivery and compilation of those payments.

Provides information of a general nature on the telephone or in person; greets and, if necessary, directs visitors.

Takes and transfers telephone calls; receives and forwards messages

AGENTE OU AGENT DE BUREAU, CLASSE I

Centre de formation professionnelle West Island

13700, boul. Pierrefonds, Pierrefonds, QC. H9A 1A7

**Directeur**: Jad Deegan

**Statut du poste**: Régulier à temps plein

**Horaire de travail**: 35 heures par semaine

**Date de début**: Immédiate

**Qualifications requises**:
Être titulaire d’un diplôme d’études professionnelles dans une spécialité appropriée à la classe d’emplois ou être titulaire d’un diplôme de 5e année du secondaire ou être titulaire d’un diplôme ou d’une attestation d’études dont l’équivalence est reconnue par l’autorité compétente et avoir une (1) année d’expérience pertinente.

ET

Avoir des connaissances de base en bureautique.

**Autres exigences**:
Bilinguisme - essentiel

Capacité de travailler périodiquement en soirées, les fins de semaine et pendant l’été

Capacité de travailler dans deux endroits différents

Capacité de fonctionner de manière autonome avec une supervision mínimale

Capacité d’effectuer plusieurs tâches à la fois

Capacité de travailler en équipe

Exactitude, attention aux détails et excellent sens de l’organisation - essentiel

Examen sur Microsoft Office possible

Capacité de respecter des échéances, particulièrement en période de pointe

Capacité de s’adapter et de traiter les changements au système exigés par le MEES

Communication efficace des mises à jour et des renseignements aux autres membres du personnel de soutien

Capacité de tenir à jour et de simplifier les méthodes du système de classement

Connaissance de la préparation d’horaires et des protocoles d’évaluation en formation professionnelle

Connaissance des systèmes JADE-TOSCA et Charlemagne, Admission FP - un atout

**Échelle de salaire selon la convention collective de l’UIES**:
22,36 $ - 25,00 $ de l’heure

Nature du travail

Le rôle principal et habituel de la personne salariée de cette