Service Technician, Glass

1 week ago


North York, Canada Tesla Full time

**What to Expect**

Tesla is currently seeking an experienced Glass Technician to contribute to work on one of the most progressive vehicles in the world. This role involves substantial customer and employee interaction, necessitating not only technical expertise but also a strong focus on delivering exceptional customer service. The position entails daily travel within the region, as directed by the Mobile Glass Dispatch Team. Membership of our world-class service team requires a dedication to supporting cutting-edge EV technology and accelerating the world’s transition to sustainable energy.

**What You'll Do**
- Operate a variety of hand, power, and shop tools for the servicing of automotive glass components
- Collaborate with experienced technicians on inspecting, repairing, and servicing Tesla electric vehicles as needed
- Ensure the vehicle Driver’s Assistance System is functioning correctly using computer/calibration software when applicable
- Conduct equipment inspections, adjustments, and certifications
- Maintain records of time, expenses, and materials
- Safely operate company vehicles, communicate professionally with customers and stakeholders, and ensure vehicle cleanliness
- Daily regional travel

**What You'll Bring**
- Hands-on experience removing and installing glass, primarily windshields; trade school training/ ASEs preferred
- Excellent verbal and written communication skills and ability to follow instructions with attention to detail
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders
- Ability to quickly adapt to new systems, processes, and a dynamic work environment
- Must be comfortable with daily regional travel and operating a large service vehicle
- Excellent customer service and problem-solving abilities
- Valid driver's license required

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.



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