Dispatcher

2 weeks ago

Montréal, Canada Day & Ross Inc. Full time

**Position Title:Dispatcher**

**Position Type**: Regular - Full-Time

**Requisition ID**: 16448

**Grade**:Grade 04

**Company**: Day & Ross Inc.

**At Day & Ross, you’ll go far.**
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.

We believe our people are our greatest strength - and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we have been named a Top Company for Women to Work for in Transportation every year since 2018. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

**About the Role**

Dispatcher
Full-time
Montreal, QC

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensure customer timelines are adhered to.

**How You’ll Help**
- Ensure accurate reporting.
- Ability to co-ordinate on road repairs and service of fleet
- Organized filing and numerous clerical duties depending on shift
- Must be resourceful using internet and company intranet to maintain company standards
- Must be a team player willing to participate and support all aspects of operation
- Punctual and presentable as you will be front line in dealing with customers
- Must have good command of English language both written and verbal.
- Capable of using 10-4 phones along with office phones to communicate with drivers
- Ensure on time delivery to customers
- Scheduling drivers pick-ups and deliveries
- Uploading and setting up of scanners
- Maintain communication with PDC Supervisor for status reports on correct loading by unit and timely departures.
- Ensure driver concerns reported into dispatch are responded to and closed off within reasonable or expected timelines.

**Your Skills & Experience**:

- An understanding of the geography of central Ontario
- High School graduate or equivalent
- Transportation background in dispatch, dock supervision (2-3 years)
- Computer literate in Excel and Word
- Equipment knowledge is an asset
- Must have a strong sense of urgency
- Must be able to work under a flexible work schedule
- Must be a hands on operator, trainer, coach and mentor
- Must be able to build and maintain relationships
- Must be a self starter
- Bilingual in French and English required
- This position will be accountable to the Operations Manager and will receive general guidance as needed
- As a federally regulated employer, The Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply._

**Function**:Transportation; Supply Chain & Logistics

**Location(s)**: CA - Canada : Quebec : Montreal

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