Field Service Supervisor

2 days ago

Edmonton, Canada Sani Marc Inc Full time

**Field Service Supervisor**:
Emploi - Permanent Full-time - **Controller / Supervisor - mechanic / mechanical / engineering**

Branch office: Edmonton -Edmonton Alberta T5S 2X4

**As soon as possible**Schedule: Monday to Friday (Day)

**Description**:Groupe Sani Marc Inc., a Canadian leader in cleaning and sanitizing products, accessories, and equipment, is seeking a Field Service Supervisor.**

This role involves **localized support functions** for the assigned group of technicians, ensuring operational efficiency and service excellence. You will serve as the primary point of contact for all customer technical needs, managing service call distribution, scheduling, and after-sales support nationwide. Collaborate with technicians and sales teams to perform diagnostics, resolve service issues, and ensure timely, effective solutions.

**Responsibilities**:
**Responsibilities**:

- Act as the single point of contact for all customer technical needs nationwide.
- Handle customer transactions and respond to inquiries by telephone in a professional and timely manner.
- Manage the distribution of service calls within assigned territories.
- Perform diagnostics and evaluations related to parts and after-sales service, working closely with technicians, sales representatives, and customers.
- Address customer complaints or service issues, identify root causes, seek the appropriate support, and implement corrective actions to prevent recurrence.
- Schedule service calls for electromechanical equipment in coordination with technicians, following company policies and service standards.
- Maintain a high level of technical knowledge regarding electromechanical equipment, parts, and their functions.

**Requirements**: Technical Requirements of the Position**
- College studies or experience in a related field
- Five years of experience in this field.
- Bilingualism in Quebec.
- Good communication skills
- Knowledge of Microsoft tools is required.
- Mechanical aptitude.

**Advantages**:

- Reimbursement of training and development activities
- Telemedecine
- Corporate events
- Group insurance coverage
- Talent referencing
- Employee discount
- Employer's participatory RRSP
- Employee Assistance Program
- Mobile holidays
- Gifts of recognition of seniority
- Life insurance
- Long Term Disability Insurance
- Medical and paramedical expenses insurance
- Dental insurance
- Social activities

**Note**:Specific Skills and Required Profile**
- Organizational skills (work method)
- Good time manager
- Customer focus
- Effective listening and good communicator
- Leadership qualities

**Disclaimer**: Why join us?**
- We are a company that focuses on employee well-being and professional development;
- You will be eligible for our group insurance plan and retirement program;
- We believe in employee growth, continuous learning, and providing opportunities to advance within the company;
- Possibility of remote work and flexible schedules, based on team needs;
- We care about the health of our employees; that’s why we provide healthy snacks and reimburse part of the costs for fitness activities.

  • Field Service Supervisor

    5 days ago

    Edmonton, Canada Shermco Industries Full time

    **About Shermco** Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and...

  • Field Operations Supervisor

    7 days ago

    Edmonton, Canada Green Oasis Services (North) Inc. Blueweed Vegetation Control Services Full time

    Field Operations Supervisor **Blueweed Vegetation Management** Blueweed is a leading provider of comprehensive vegetation management solutions for industrial and commercial clients. Since 1994, we have built a strong reputation for quality service, safety, and innovation, serving our communities with dedicated expertise and a commitment to excellence. Job...

  • Field Supervisor

    2 days ago

    Edmonton, Canada Government of Alberta Full time

    Job Information Job Title: Field Supervisor Job Requisition ID: 78400 Ministry: Forestry and Parks Location: Hinton Full or Part-Time: Full-Time Hours of Work: 36.25 hours per week Permanent/Temporary: Temporary Wage Position Scope: Open Competition Closing Date: February 06, 2026 Classification: Natural Resources 5 Salary: $27.77 to $35.14 per...

  • Field Supervisor

    2 weeks ago

    Edmonton, Canada Clean Harbors Full time

    Clean Harbors **Edmonton, AB **is looking for** Field Supervisors** to join their safety conscious team! You will be responsible for supervising and directing the activities of all assigned personnel in the field. You will ensure materials and equipment are organized to meet the job requirements, including being responsible for customer relations and...

  • Medical Field Supervisor

    2 weeks ago

    Edmonton, Canada DXP l IPS Full time

    DXP | Industrial Paramedic Services (IPS) is looking to hire a Field Supervisor to join the team. The role requires frequent travel and will work from IPS sites in Western Canada. The Field Supervisor is responsible for the monitoring and supervising the activities of IPS field staff. They ensure all field personnel are working within the IPS philosophy,...

  • Supervisor - Field Operations

    3 weeks ago

    Edmonton, Canada CDN Full time

    Join to apply for the Supervisor - Field Operations role at CDN CDN is a recognized industry leader in the energy services sector. CDN is a full-service provider with expertise in E&I maintenance, renewables/solar, major projects, combustion & emissions reduction, and measurement. We are looking to hire an Supervisor - Field Operations based out of our...

  • Supervisor - Field Operations

    3 weeks ago

    Edmonton, Canada CDN Full time

    Join to apply for the Supervisor - Field Operations role at CDN CDN is a recognized industry leader in the energy services sector. CDN is a full-service provider with expertise in E&I maintenance, renewables/solar, major projects, combustion & emissions reduction, and measurement. We are looking to hire an Supervisor - Field Operations based out of our...

  • Remediation/Reclamation Field Supervisor

    19 hours ago

    Edmonton, Canada NorthWind Land Resources Inc. Full time

    Core Values Our culture | Growth mindset | Team first | Performance and purpose driven Position: Remediation/Reclamation Field Supervisor NORTHWIND Land Resources is seeking a Remediation/Reclamation Field Supervisor to oversee environmental field operations across our active projects. This role is ideal for someone who thrives in hands‑on, outdoor work...

  • Overnight Field Supervisor

    2 weeks ago

    Edmonton, Canada CarePros Full time

    **Who We Are** CarePros is a leading Children's Services Agency that provides Trauma-Informed Personalized Community Care and Agency Foster Care placements to children and youth living with a range of complex medical and behavioural diagnoses. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into...

  • Warehouse Supervisor

    3 days ago

    Edmonton, Canada Service Experts Canada Full time

    Overview: **Warehouse Supervisor** **Reports To**:General Manager and/or Field Manager **Status**: Full-time, Permanent **Category**: Warehouse **Location Name**: Rob's Albertan **Location Address**: Edmonton, AB **Compensation**: $30 per hour **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts...