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Manager, Strategic Accounts
2 hours ago
**Purpose of the position**:
Strategic account managers work with a company's biggest (i.e., most important) customers to build long-term, strategic partnerships. The role requires a range of skills from closing sales and nurturing relationships to strategic planning and cross-functional leadership.
**Principal Responsibilities**:
**Strategic Account Manager Responsibilities**:
- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Addressing and resolving key clients’ complaints.
- Acting as the main point of contact between key clients and internal teams.
- Supervising the account teams assigned to each key client.
- Communicating and collaborating with marketing, sales, and logistics departments to ensure that key clients’ needs are met.
- Compiling reports on account progress, goals, and forecasts for sales teams and stakeholders.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
**Strategic Account Manager Requirements**:
- Proven experience in strategic account management.
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Excellent communication skills.
**Qualifications**:
- Bachelor's degree in business administration, finance, sales, or related field. MBA preferred, but not required.
- 7-10 years progressive experience managing strategic customer accounts, minimum of 5 years experience in industrial markets with sales experience.
Join us and you will be part of a company that values and supports your career. We offer competitive pay and benefits, with set schedules, steady work and opportunities for ongoing training and career progression.
Together we value innovation, efficiency and flexibility. Putting safety first, working with integrity and respect, we encourage everyone to find solutions for success. That means for our customers and for our colleagues. This makes us a great place to build a career where your skills are valued and developed.
