Strategic Accounts/sales Manager

2 days ago

Mississauga, Canada Groupe Robert Full time

**Strategic accounts/sales manager**

As a Strategic Account Manager, you will manage the company's most important, high-revenue accounts, focusing 50% on account development and 50% on new customer acquisition. Your role is to rebuild and strengthen long-term relationships through a structured, process-driven approach, ensuring that all internal departments are aligned and accountable. As part of our strategic plan, you will lead the way in proving to our customers that we are organized, professional and committed to their success.

We are looking for a **fresh or frozen storage sales expert** to excel in their role. You can be based in Boucherville or Mississauga.

**What Groupe Robert has to offer**:

- Range of insurance products
- Employer-sponsored RRSP
- Telemedicine
- Bonus program

**Responsibilities**:

- Develop and maintain strong business relationships with existing and potential strategic customers (50% development of existing accounts and 50% prospecting)
- Manage a portfolio of major accounts, including strategic planning, contract negotiation and revenue growth.
- Identify business opportunities with existing customers or in new markets.
- Develop and implement strategic action plans to achieve sales, profitability and customer satisfaction objectives.
- Collaborate with internal teams to meet specific customer needs.
- Make high-level presentations to customer decision-makers, including value propositions and performance reviews.
- Ensure rigorous follow-up of contracts
- Analyze sales and market data, anticipate trends and adjust strategy accordingly.
- Proactively oversee the resolution of customer issues to ensure ongoing customer satisfaction.
- Act as the company's spokesperson with strategic accounts, ensuring that a professional and consistent image is maintained.
- Any other related duties.

**Profile required**:

- Bachelor's degree in business, supply chain or relevant training/experience
- 7 to 10 years' experience managing strategic, high-revenue accounts in the supply chain sector
- Minimum 3 years' **experience selling fresh or frozen warehousing services** (essential)
- Intermediate computer skills (Microsoft Office Suite)
- Proficiency in CRM tools (e.g. Salesforce) and project management software.
- Fluency in written and spoken French and English
- Customer service experience
- Ability to multi-task under tight deadlines

admrn2025

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- How many years of prospecting experience do you have?
- How many years' experience do you have selling fresh or frozen storage services?

**Language**:

- Français (required)
- Anglais (required)

Work Location: In person

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