Bilingual Service Desk Associate

1 day ago

Dartmouth, Canada MOBIA Technology Innovations Full time

MOBIA Technology Innovations is a Systems Integration company with 4 business units: Business Process Optimization, Infrastructure Solutions, Cybersecurity, and Digital Transformation Services. Working with Service Providers, Government, Healthcare, and Enterprises across Canada. MOBIA has developed strategic business relationships with industry leading technology partners to help our customers achieve positive business outcomes.

Bilingual Service Desk Associate

Dartmouth NS, Moncton NB, Montreal QB, Windsor ON.

MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband and Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity and Application and Data Services. Working with Service Providers, Government, Healthcare, and Enterprises across Canada, MOBIA has developed strategic business relationships with industry leading technology partners to help our customers achieve positive business outcomes.

MOBIA is currently recruiting a Bilingual Service Desk Analyst to join our team. With a passion for technology and customer service you will be an integral part of a customer focused team with great attention to detail and respect for a job well done.

**Key Responsibilities**:
**The Service Desk Analyst is responsible for**:

- Providing on-site internal technical support up to Tier 2 as required
- Opening, monitoring, and routing IT service tickets
- Escalating support requests as needed to other members of the IT team
- Other duties as required

**Skills / Qualifications**:

- Completion of related Post-Secondary Diploma or Degree, i.e. IT Systems Management, IT Networking, etc.
- 1 to 3 years of IT experience in Tier 1 support
- Strong organizational skills, strong critical thinking skills, and attention to detail
- Excellent communication and relationship building skills
- Intermediate to advanced knowledge of MS office suite
- Administration experience with Microsoft Active Directory and Windows desktop management
- Administration experience in Microsoft Azure and Office 365 solutions
- Previous experience with VMware/Virtualization is an asset
- Experience supporting external managed service clients
- Previous experience with Networking and or Security appliance is an asset
- Bilingual in French and English is required

MOBIA strives to build an amazing workplace and was recognized as one of “Canada’s Best Managed Companies” since 2021.

We offer a comprehensive compensation and benefits package including an employer supported wellness plan, health, dental and life insurance coverage, company paid training, career development, and company events for fun and community contribution.

We thank all applicants for their interest. However, only those selected for an interview will be contacted.

  • Bilingual Service Desk Associate

    6 days ago

    Dartmouth, Canada MOBIA Technology Innovations Full time

    Bilingual Service Desk Analyst Dartmouth or Moncton MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband and Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity and Application and Data Services. Working with Service Providers, Government, Healthcare, and Enterprises across...

  • Service Desk Associate

    2 weeks ago

    Dartmouth, Canada MOBIA Technology Innovations Full time

    Halifax, NS, Windsor, ON, or Vancouver, BC. MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband and Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity and Digital Transformation Services. Working with Service Providers, Government, Healthcare, and Enterprises across Canada,...

  • Order Desk Associate

    4 days ago

    Dartmouth, Nova Scotia, Canada Payzant Building Products Full time

    Are you passionate about the construction industry and building supplies? Are you highly organized and thrive in a fast-paced environment? Join our team as an Order Desk Associate and play a vital role in providing exceptional service to our valued customers in the construction and home improvement sectors.ResponsibilitiesServe as the primary point of...

  • Service Desk Technician

    1 week ago

    Dartmouth, Canada Aversan Full time

    **Location**: Halifax, NS (Fully On-site) **RESPONSIBILITIES****: - Support multiple locations at any given time. - Support users onsite and offsite. - Maintain the end-user working environments, that include: Workstations (desktop & laptops), Printers, Video conference equipment, Cellphones, VOIP desk phones and other peripherals. - Ensuring the company's...

  • Bilingual Sales

    1 week ago

    Dartmouth, Canada Intact Full time

    A leading insurance company is looking for a Bilingual Sales and Customer Service Associate in Dartmouth, NS. This role involves providing exceptional customer service, advising on insurance products, and promoting services. Ideal candidates will have at least one year of customer service experience, excellent communication skills, and tech-savviness. The...

  • Welcome Desk Staff

    6 days ago

    Dartmouth, Canada Zatzman Sportsplex Full time

    The Zatzman Sportsplex, built in 1982, is a family-focused health, fitness, and recreation complex that serves Dartmouth’s communities and all regions of the Halifax Regional Municipality. The facility hosts a variety of facilities and services including a double gymnasium, a large fitness centre, new welcoming community spaces, two swimming pools, an NHL...

  • Service Desk Team Lead

    1 week ago

    Dartmouth, Canada ABM Integrated Solutions Full time

    **Overview** The IT Service Desk Team Lead is responsible for leading frontline IT support operations, ensuring the seamless delivery of technical assistance to internal and external stakeholders. This position combines hands-on technical expertise with strategic team leadership. You will manage incident response, guide escalation workflows, and drive...

  • Welcome Desk Supervisor

    6 days ago

    Dartmouth, Canada Zatzman Sportsplex Full time

    The Zatzman Sportsplex is a large, family-focused health, fitness, and recreation complex, serving all regions of the Halifax Regional Municipality. The facility hosts a variety of facilities and services including a double gymnasium, a large fitness center, community spaces, two swimming pools, an NHL sized arena with seating for 3,000 people, and so much...

  • Cashier/ Customer Service Associate

    2 weeks ago

    Dartmouth, Canada Kent Building Supplies - District 3 Full time

    **Cashier/ Customer Service Associate** Kent Building Supplies is seeking a Cashier/Customer Service Associate in Dartmouth, NS. Cashier/Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system. This position is considered Part-Time and...

  • Front Desk Staff

    1 week ago

    Dartmouth, Canada Cole Harbour Place Full time

    **Front Desk Staff** Cole Harbour Place is a 200,000 square foot sport and recreation facility located in Cole Harbour, Nova Scotia. We are here to serve and accommodate members of our local and surrounding communities to achieve their personal health and wellness goals. The facility includes pools, rinks, weight room and training centre, dance and fitness...