Assistant Manager
2 weeks ago
**General Description**:Assist the General Manager in the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
**Activities and Responsibilities**:
- Promote, work, and act in a manner consistent with objectives of OEB Breakfast Co.
- Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs followed and completed on a timely basis.
- Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Ensure compliance with all federal, provincial, and local regulations that pertain to health, safety and labour requirements of the restaurant, employees, and guests.
- Schedule staff hours and assign duties.
- Establish standards for personnel performance and guest service.
- Perform some food preparation or service tasks, such as cooking, clearing tables, preparing drinks, and serving food and drinks when necessary.
- Keep records of health and safety practices.
- Train and coach staff.
- Manage staff performance in accordance with established standards and procedures.
- Co-ordinate restaurant operations during each shift including the complete execution of in house sales, take out sales and delivery sales.
- Interact with guests.
- Determine and execute operating improvements.
- Arrange for maintenance and repairs of equipment and services
**Knowledge and Experience**:
- Previous experience in food and beverage management.
- In-depth working knowledge of alcoholic and non-alcoholic beverages.
- In-depth working knowledge of food preparation and presentation.
- Experience in staff management and development.
**Key Skills and Competencies**:
- Decision making
- Judgment
- Problem analysis and problem solving
- Planning and organizing
- Resource management
- Communication
- Hospitality focus
- Quality Orientation
- Teamwork
- Adaptability
- Flexibility
- High energy level
- Outgoing and Engaging Personality
- Stress tolerance
**REQUIREMENTS**:
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