Retail Security Guard

**Job description**

**Join Synergy Protection Group Inc. as a Retail Security Guard**

Are you an experienced Tactical Security Guard seeking a dynamic and fulfilling role in retail security? Synergy Protection Group Inc. is looking for dedicated professionals to join our growing team in Oshawa, Ontario This hands-Off, tactical position allows you to protect a retail environment, prevent shoplifting, address trespassing, and make a meaningful impact every day.

**Location: Oshawa, Ontario**
**Position: Full -Time, Permanent**

**Currently we have 1 Openings**
- **Position**:Monday to Friday - 1:30pm to 9:30pm**

**Why Choose Synergy?**

At Synergy, we're redefining security for the 21st century. Our people-focused approach, supported by cutting-edge technology, delivers unmatched service that prioritizes transparency, accountability, and real-time monitoring. Synergy is committed to being a responsible corporate citizen, fostering diversity, and promoting a triple bottom line business model.

**What We Offer**:

- **Competitive Pay and Comprehensive Benefits**:

- **Free Professional Training (Use of Force, Crisis Intervention, Mental Health First Aid, and more)**:

- **Extended Benefits**:

- **Responsive and Supportive Management Team**:

- **Flexible Scheduling to meet your needs**:

- **Career Growth and Development Opportunities in a diverse and inclusive work environment**

**About the Role: Retail Security Guard**

As a Retail Security Guard at a retail site with Synergy Protection Group Inc., you’ll be the first line of defense in preventing shoplifting and trespassing, interacting with the public while ensuring a safe shopping environment. Your role will combine customer service with essential security protocols to protect both the premises and its patrons.

**Key Responsibilities**:

- Proactively prevent shoplifting, particularly in high-theft areas.
- Identify and address instances of trespassing, enforcing the Trespass to Property Act as necessary.
- Conduct thorough patrols and monitor designated areas within the retail space.
- Investigate and report security breaches, incidents, and concerning behaviors.
- Record observations, incidents, and surveillance activities in detailed reports.
- Provide customer service-oriented interaction with patrons while enforcing security protocols.
- Identify and respond to potentially harmful or disruptive behavior.
- Escalate situations and assist law enforcement when needed.
- Complete incident reports and required documentation for all security matters.

**Qualifications**:

- Valid Ontario security license.
- Previous security experience, preferably in a retail setting, is an asset.
- **Must have a minimum 1 years of retail security experience**:

- Physical capability to stand for 10-12 hours.
- Strong verbal and written communication and interpersonal skills.
- Excellent customer service skills with an alert, responsive demeanor.
- Ability to remain calm and act effectively in emergency situations.

**Be a part of a security agency that’s transforming the industry**

**Job Types**: Full Time

Pay: $19.00 per hour

**Job Types**: Full-time, Permanent

Pay: $19.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program

Application question(s):

- Do you have any issues standing for longer hours? (Yes/No)
- Question1: Are you someone that can commit to the schedule below?

Monday to Friday - 1:30pm to 9:30pm

Question 2: This position requires you to come to North York for 2 days of use of force training? Can you commute to North York for 2 days of use of force training? (Yes/No)

**Experience**:

- Retail security: 1 year (required)

Licence/Certification:

- Security Guard Licence (required)

Work Location: In person