Volunteer Services Manager

**About Shelter Movers**

Shelter Movers is a national, volunteer-powered charitable organization providing moving and storage services at no cost to individuals and families fleeing abuse. We collaborate with local businesses and community agencies to support people, primarily women and children, as they transition to a life free of violence. Every year, in collaboration with community partners, our volunteer teams contribute over 65,000 hours to support people transitioning to lives free of violence and abuse.

Working at Shelter Movers means creating a meaningful impact for families experiencing abuse. It also means showing allyship and playing a tangible role in breaking the cycle of gender-based violence in Canada. We are growing and looking to add caring, compassionate, and competent people to join our team.

**About this Role**

Shelter Movers is seeking a Volunteer Services Manager to lead a team of volunteers to develop and execute the Volunteer Services Strategy. Reporting directly to the local Chapter Director, this pivotal role involves supporting the execution of the strategic plan among volunteer functions, refining policies and procedures, and overseeing project management initiatives.

**Who will love this job?**
- A caring, compassionate and competent individual who understands the intersectionality of challenges faced by women and particularly survivors of abuse in the local community
- An ally wanting to play a tangible role in breaking the cycle of gender-based violence in Canada.
- A change-maker looking to create a meaningful impact for families experiencing abuse

**What you’ll be responsible for**:

- Supporting the Chapter Director and National Volunteer Services Director in executing Shelter Movers’ strategic plan, as it relates to Volunteer Services
- Select, train and manage a large team of volunteers
- Grounding recommendations and decisions in evidence, using key performance indicators to understand volunteer behaviour
- Leading recruitment and engagement events in person
- Providing reports and analysis where necessary to demonstrate the effectiveness of current policies and procedures
- Actively contributing to national Volunteer Services team meetings and with ideas and feedback on national initiatives and procedural changes
- Managing ongoing and temporary projects (e.g., student placement programs) as needed
- Execute volunteer onboarding, including but not limited to; volunteer screening, facilitating orientations and general administrative tasks
- Assisting other chapter-level functions when necessary, including but not limited to supporting event planning, take the lead on a monthly newsletter creation, operational support, and participation in moves
- Exemplifies empathy in all interactions, fostering profound understanding and unwavering support
- Masters the art of multitasking, efficiently juggling multiple responsibilities
- Champions effective leadership, guiding and unifying teams towards shared objectives
- Makes decisions using astute judgment
- Actively engages with the community, demonstrating a community-minded approach
- Exhibits strong emotional intelligence, navigating interpersonal dynamics with sensitivity
- Communicates with precision and influence, articulating ideas with compelling clarity
- Pioneers innovative thinking, anticipating and addressing future challenges with foresight
- Collaborates seamlessly within teams, fostering synergy and collective achievement
- Adapts swiftly to changing landscapes, pivoting priorities with agility and resolve
- Embodies unwavering reliability and integrity, consistently exceeding expectations
- Commands attention with powerful public speaking skills, captivating diverse audiences.
- Maintains a supportive, approachable, trauma-informed, anti-racist, anti-oppressive, client-centered, and inclusive communication style.
- Possesses knowledge of the Violence Against Women and Gender-Based Violence sectors, with specific familiarity with women's shelters as a strong asset.

**Role Details**
- Job Type: 28 hours per week (with possibility of increased hours)
- Salary: $27-$30 per hour
- Location: Edmonton, Alberta (Work from home, but local travel necessary)

**Perks at Shelter Movers**:

- Health/Dental Coverage
- Phone Stipend
- Employee Assistance Program
- Discounted fitness membership
- Parental Top-up
- Paid time-of

**How To Apply**

**Job Type**: Part-time

Pay: $27.00-$30.00 per hour