Customer Service Administrator
2 weeks ago
**Gusta Cooking Studio **is looking for a Customer Service Administrator at our cooking school. You will help out in aspects of customer service, office administration, client management, and wholesale maintenance. This is a front-of-house role in our small business setting where conviviality is celebrated. **Customer Service & Office Administration** - Greet/welcome customers and students - Handle point of sale, open and close cash register - Handle ordering of products and merchandises, in-person, by phone, or online - Advise on products and merchandises, redirect questions when needed - Handle student registration/payment/scheduling - Update upcoming class communications - Quality check studio to match standards, prepare aprons for students - Provide after class service, including sending of pictures, lost and found, etc. - Processing of various documents and other office works as necessary - Ensure adequate office supplies for student and staff use **Client Management** - Provide welcome form to first time students, enter data from form - Assist in taking class pictures - Handle after class feedback, including notifying of survey results - Update student records on CRM software - Keep track of waiting lists and report upon meeting requirement **Wholesale Maintenance** - Maintain showroom tidiness - Product visual management - Processing of packing lists and invoices - Assist in packaging and shipping online order - Assist in updating online products - Assist in product costing and pricing - Assist in inventory management At an educational venue, you provide information to students courteously and help them with genuine care. In a wholesaler's mindset, you ensure customer satisfaction and efficient delivery. On administrative tasks, you demand exacting precision while constantly propelling systemic improvements. **Required Skills**: - Fluent English and Cantonese. Mandarin and French are assets but not a must - Computer literacy both online and offline - Extreme organization skills and high emotional quotient - Sensibility to communicate tactfully and problem-solve logically - Optimism to work with uncertainties in a constantly evolving environment - Motivation to taking initiatives and progressive thinking -- always ask "is this what I can do next?" **Preferred Skills** - Prior customer service experience preferred - Good sense of aesthetics, visual organization skills preferred - CRM, POS, E-Commerce, Google Docs, Office, Photoshop, AI - Curiosity to global dessert and food trends makes you happy - Familiarity with Japanese and European cultures and languages a plus - Degree preferred, but highly intelligent individuals are more than welcome to apply - Not a skill, but valid driver's license **Working Hours** - 5 days a week, Tuesday to Saturday, 11AM to 6PM/7PM as basic framework with flexibility - Negotiable, flexible, and fair to ensure we are all happy Working at a small start-up can be stressful, but what's the fun without stress? If you believe food industry is sad and unjust, know that we think otherwise. **Job Types**: Full-time, Permanent **Salary**: From $17.00 per hour Work Location: In person
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Office Administrator
5 days ago
Markham, Canada Markham Distributor Full time**Job description** Role: Customer Service Advisor/Office Administrator (Includes Supporting Accounts Payable & Accounts Receivable) Customer Service Advisor at Heart Industries, you are the first point of contact. Responsibilities include accurately entering and managing customer orders, addressing inquiries, and providing product information. Collaborating...
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Sales and Customer Service Administrator
9 hours ago
Markham, Canada Cheelcare Full timeAs a sales and customer service administrator, your job is to make sure customer interactions with the organisation are positive and leave them satisfied. You will take customer phone calls, respond to their inquiries and complaints, and assist them with completing their order, all while remaining polite and professional. **About Cheelcare** Cheelcare is a...
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Customer Service and Administrator
2 weeks ago
Markham, ON LR L, Canada New Art Drapery & Blinds Full timeWe are looking for a motivated and organized individual to join our team at New Art Drapery & Blinds. As a Customer Service & Administrative Assistant, you will play a key role in ensuring smooth day-to-day operations and delivering outstanding service to our clients.ResponsibilitiesProvide excellent customer service by responding to inquiries, handling...
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Customer Service Specialist
1 week ago
Markham, Canada Abacus Service Corporation Full timeSales Support Job Description: - Order Entry and Order Management - Support order accuracy and completeness to guarantee the quality of orders released to manufacturing. - Engage and follow up with customers to ensure their systems are updated to reflect Client account changes. Ensure existing customer purchase orders are updated to reflect. Support related...
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Office Administrator/ Customer Service Advisor
2 weeks ago
Markham, Canada Markham Distributor Full timeRole: Customer Service Advisor/Office Administrator (Includes Supporting Accounts Payable & Accounts Receivable) Customer Service Advisor at Heart Industries, you are the first point of contact. Responsibilities include accurately entering and managing customer orders, addressing inquiries, and providing product information. Collaborating with sales,...
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Office Administrator
6 days ago
Markham, Canada Markham Distributor Full timeRole: Customer Service Advisor/Office Administrator (Includes Supporting Accounts Payable & Accounts Receivable) Customer Service Advisor at Heart Industries, you are the first point of contact. Responsibilities include accurately entering and managing customer orders, addressing inquiries, and providing product information. Collaborating with sales,...
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Customer Operations Administrator
1 week ago
Markham, Ontario, Canada Altohelix Full timeWe are seeking a highly organized and proactive Customer Operations Administrator to support our customers throughout their entire lifecycle—from post-purchase follow-ups to scheduling training, coordinating logistics, tracking orders, planning events, and assisting with internal operations. This role is ideal for someone who enjoys working directly with...
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Reception/customer Service
6 days ago
Markham, Canada Unstoppable Staffing Solution Full time**Summary** As a Receptionist/Customer Service representative, you will be the first point of contact for our clients, providing exceptional service and support. Your core skills in customer service, multi-line phone systems, and clerical experience will be essential in managing front desk operations and ensuring smooth communication. With strong...
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Customer Service/receptionist
8 hours ago
Markham, Canada Rapido Trains Inc. Full timeWe are seeking a friendly, organized, and proactive individual to join our team as a Customer Service/Receptionist. We are in Markham Ontario. This position is in the office Monday - Friday, 8:30-4:30 daily. Reporting to the Office Manager and Operations Manager, you will be directed by the Office Manager. You must be highly organized with 5 years of...
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Customer Service
2 weeks ago
Markham, Ontario, Canada Bath Emporium Full timeBath Emporium is a full service luxury bathroom, kitchen, and appliance showroom in Markham that offers its clients an extensive product range and design services.SummaryThis position supports our sales and warehouse departments by managing customer orders, coordinating shipments and ensuring excellent communication with customers and vendors. The ideal...
