Reception/customer Service

6 days ago

Markham, Canada Unstoppable Staffing Solution Full time

**Summary**

As a Receptionist/Customer Service representative, you will be the first point of contact for our clients, providing exceptional service and support. Your core skills in customer service, multi-line phone systems, and clerical experience will be essential in managing front desk operations and ensuring smooth communication. With strong organizational and communication skills, you will handle data entry, filing, and administrative tasks efficiently. Join us in creating a welcoming environment for our clients.

**Key Responsibilities**
- **Greeting Visitors**: Receptionists welcome guests and clients as they arrive, providing a friendly and professional first impression of the organization.
- **Managing Phone Calls**: They handle incoming calls, directing them to the appropriate personnel, taking messages, and responding to inquiries.
- **Administrative Support**: Receptionists perform various administrative tasks, including scheduling appointments, managing calendars, sorting mail, and maintaining office supplies.
- **Maintaining Records**: They may be responsible for keeping records of visitors, managing sign-in sheets, and ensuring confidentiality in sensitive situations, especially in healthcare or legal settings.
- **Handling Correspondence**: Receptionists manage incoming and outgoing mail and packages, ensuring timely distribution within the office.
- **Assisting with Office Operations**: They may assist in organizing meetings, preparing documents, and coordinating office activities to support overall operations.

**Skills Required**:

- **Communication Skills**: Excellent verbal and written communication skills are essential for interacting with clients and colleagues effectively.
- **Multitasking Abilities**: Receptionists often juggle multiple tasks simultaneously, requiring strong organizational skills and the ability to prioritize effectively.
- **Customer Service Orientation**: A friendly demeanor and the ability to handle customer inquiries and complaints gracefully are crucial for this role.
- **Technical Proficiency**: Familiarity with office software, phone systems, and basic administrative tools is important for efficient task management.

Pay: $15.55-$18.50 per hour

Expected hours: 40 per week

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Language**:

- Mandarin (preferred)

Work Location: In person

Application deadline: 2025-05-23
Expected start date: 2025-06-02

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