Interim Manager, Employment Services

**Interim Manager, Employment Services - Waterloo Region**

**Location**: Kitchener, Cambridge, Stratford Locations**
**Work Hours**: 37.5 hours per week**Employment Type**: Full Time, Contract**Number of Vacancies**: 1**Anticipated Start Date**: September 22, 2025**Contract End Date**: September 22, 2026**Deadline to Apply**: September 01, 2025**Total Rewards Package**:**

We believe that everyone has the potential to shine Our culture is built around connection, celebration, appreciation, and recognition, and it starts with a total rewards package focused on Well-Being.

**Time Away from Work**

At the YMCA of Three Rivers, we value work-life harmony. Full-time team members start with:

- 3 weeks of vacation, with the opportunity to earn more as their length of service increases
- 12 well-being days for sick time or proactive self-care, which can be used as they are earned. Bereavement days are also available.

**Pension Plan**

Full-time employees can join our group pension plan after two consecutive years of employment. Employees contribute 5% of their gross earnings per pay, which is matched by the Y. After three consecutive years of full-time service, participation in the YMCA pension plan becomes mandatory.

**Health, Dental and Well Being Benefits**

The YMCA of Three Rivers offers a comprehensive group benefits package to full-time employees (starting 3 months after the start date), including:

- Prescription drugs, Basic dental coverage, Paramedical services, Vision care
- Access to an Employee (and Family) Assistance Program offering free and confidential counseling, resources, and services
- A free YMCA membership for you and your family, providing access to our fitness centers
- Discounts on YMCA programs and services, including childcare

The YMCA of Three Rivers is seeking an Interim Manager for our Employment Services team. We are seeking a leader who approaches teams with a people-first lens, who is excited to serve the diverse needs of job seekers in our community, many of whom are New Canadians, and work alongside other leaders who are passionate about our mission.

**About The YMCA of Three Rivers**

The YMCA of Three Rivers is one of the community’s largest non-profit organizations. We are dedicated to the enrichment of our communities through the development of people and families. Through our work, we foster belonging and well-being and dedicate ourselves to building a healthy and vibrant community every day.

For more than 150 years, we’ve demonstrated our commitment to our communities by showing up and delivering the programs, outreach, and services to our people need. This is the good stuff that we’re all about. And in unifying, we’re equipped with a re-commitment and a bold, new shared vision and purpose.

Our goal? Keep showing up for our communities - where, when, and how they need us most.

**Our Mission**

Our purpose as a charity is to make our diverse communities healthier and more vibrant. With dignity and respect, our programs and services inspire individuals to reach their full potential.

**Our Vision**

We aspire to build connected and resilient communities. We are working to be a leader in challenging systemic bias and barriers by creating and providing equitable access to individuals and communities to support their emotional, mental and physical health and overall well-being.

**Specific Responsibilities**

**Strategic and Operational Leadership**:

- Lead operational and strategic planning for Employment Services, ensuring alignment with organizational goals and community needs.
- Develop and implement vision and strategy for new programs, initiatives, and service directions.
- Create and manage the annual financial plan (operating and capital) to support the YMCA’s goals and financial targets.
- Monitor the operations and financial performance of Employment Services and related programs to ensure achievement of outcomes and targets.
- Ensure risk management plans are implemented and non-compliance issues are resolved.
- Serve as a key member of the overall Leadership Team, contributing to organizational planning and decision-making.
- Assume other duties as assigned to support departmental and organizational success.

**Program and Service Delivery**:

- Provide leadership in the delivery and implementation of Employment Ontario’s service model, including employment coaching, job development, employer/employee supports, placements, and achievement of outcome and financial targets.
- Guide program leaders and stakeholders to ensure consistent, high-quality service delivery aligned with best practices and policy standards.
- Coach direct reports to maintain effective communication, operational consistency, and adherence to procedures and service excellence.

**People Management**
- Lead the strategic direction and execution of talent management across the department, ensuring alignment with organizational values and priorities.
- Oversee the full employee lifecycle