Transport Duty Manager

The Duty Manager is an integral part of the team at Sky Café. The individuals selected for this role are effective leaders, and along with their direct reports are responsible for ensuring the safe and efficient execution of all day-to-day tasks related to their local Sky Cafe Station.

**Responsibilities**: Overall Job Duties
- Promote and embody the company core values, ensuring all team members are committed
- Responsible for providing a safe and secure work environment for all employees
- Promote a Safety-First environment within the workplace
- Engage in regular employee/leadership engagement meetings
- Ensure self and team members follow uniform, appearance, and personal protective equipment -PPE policies (safety toe shoes, uniform cleanliness, and jewelry)
- Adhere to all policies and follow established procedures
- Participate in required meetings, providing input and recommendations
- Conduct and record in GPET appropriate Operational/Safety briefings
- Conduct training and provide ongoing training support to all staff.
- Perform audits ensuring all employees are following Company policies and procedures
- Actively participates in the Safety Management System (SMS)
- Coordinates and ensures accident and injury investigations are conducted according to local and company policies
- GPET incident report (Safety Management System - SMS) is generated and sent out within 3 hours of occurrence
- Accidents are reported to the GM and RVP as soon as possible.
- Ensure all required training is completed to company standard
- Delegate job duties as required and ensure completion
- Ensure timely execution of all required duties and expectations
- Ensure all billing / invoicing is completed for the flights dispatched on shift.
- Ensure daily shift report is prepared and a positive hand-off is completed during shift hand-over
- Holds self and team members accountable to safety, training, and overall performance of the shift.
- Perform all functions of all operational positions, as needed
- Perform other duties as assigned

Transport Focus - Primary
- Ensure labour and flights are planned and correct work instructions are provided to the driver team
- Ensure the completion of DFR’s, Catering logs and Vehicle Inspections
- Ensure the driver teams are conducting a vehicle pre-trip inspection
- Coordination and oversight of aircraft turnaround activities
- Ensure aircraft are loaded in accordance with operational instruction
- Follow and enforce all airline/customer SOPs in accordance with training, service procedures and SLA’s including safety compliance.
- Ensure foreign object debris walks are performed accordingly
- Works in conjunction with the team and remains within the footprint of each assigned flight to oversee the safe and timely operation
- Ensure all aircraft issues are reported to the flight crew
- Perform ramp audits
- Cover Dispatch role as required
- Update GPET according to the shift worked - GPET must be updated for all flight serviced per shift including double checking for accuracy to ensure that all extra charges and information is inputted correctly

Work Experience/ Requirements
- 2-3 years of leadership experience, successfully managing up to 40 direct reports
- Experience with forecasting and managing schedules
- Possess a valid driver’s license and maintain in good standing
- Must have necessary airport and/or Transport Canada security clearances and maintain in good standing
- Must obtain necessary airport vehicle operators permit and maintain in good standing
- Must be able to operate all equipment as pertains to the position (forklifts, high lift trucks, catering vans)
- Ability to work within the required time parameters
- Ability to work shifts, Days, Afternoon, Nights:

- Ability to work weekends, holidays, and varying other religious days.
- Must successfully complete airline and corporate specific training programs and recertification
- Must have current passport and maintain in good standing
- Must have the ability to travel as required

**Qualifications**:

- Education: High School diploma minimum, College preferred
- Be at least 18 years of age
- Ability to work on a permanent basis in Canada
- Must have a Valid D/A along with and valid RAIC.
- Must be able to drive a catering truck when required to do so.
- Must have a clear criminal record
- Reach truck/Walkie/Stacker machine licensed (Company will provide certification)