Manager Transportation

**Salary and benefits**:
$122,000 - $158,105 per Year

**Organization name**:
City of Toronto

**Duties**:
The Transportation Services Division at the City of Toronto is a team with impact. We deliver vital services every day, while also reimagining new and improved ways to design our future infrastructure, better serving the residents of and visitors to the City. From improving roadways, to sidewalks, street furniture to traffic lights, this team is uniquely positioned to make a true positive difference in people's everyday life. In Transportation Services, we strive to create a diverse, inclusive, welcoming and supportive environment for all.

Currently, we are seeking Managers with expertise in the following sections:

- Project Management & Design
- Planning & Capital Programs
- Permits & Enforcement:

- Traffic Management
- Policy & Innovation
- Business Performance

**Responsibilities**:
**Engaging leadership, teamwork and accountability**

With your sound knowledge of management principles and practices, and demonstrated ability to coach, motivate and lead staff, you’ll manage, supervise and train all assigned staff, ensuring effective teamwork and communication, and maintaining a high standard of work ethic, organizational performance and continuous learning across the team. As a fully accountable Manager, you’ll also be expected to develop, recommend and administer the annual budget for the Section, and ensure that expenditures are controlled and maintained within approved budget limitations.

**Coaching, Developing & Engaging Others**

As the Manager you will assist in the development of the management group by recognizing members’ potential for growth, and provide opportunities for continued learning, with a commitment to producing equitable results. Enable the supervisory staff to function effectively in an evolving work environment by removing obstacles, and providing/offering additional supports particularly in the area of Collective Agreement, Human Rights Code and Corporate guidelines and policies. Mentors the unique capabilities of individuals, recognizes individual strengths and utilizes them.

**Customer Focus, Relationship Building and Political Acuity**

A skilled, persuasive communicator - internally and externally - as well as a savvy negotiator and problem-solver, you’ll maintain strong working relationships within the Division, with other City Divisions, external agencies, divisionally funded service providers, and other stakeholders, to support the Division's objectives and initiatives. Your highly developed interpersonal skills will be evident as you represent the Division on internal and external committees, and at meetings and consultations with members of the public, Council staff, internal and external clients and consultants, while your writing talents will enable you to prepare technical reports, City Council Committee reports and content for public education and/or communication purposes.

**Continuous Improvement & Innovation**

You are driven by customer service excellence. You will ensure high quality and timely service. You will make recommendations to enhance divisional efficiency and quality of service by identifying client needs, emerging trends and opportunities. Using creative, innovative approaches, you will also lead the development of new office or divisional processes, and work collaboratively with your colleagues to identify service delivery gaps and recommend viable solutions.

**Planning, Coordinating & Organizing**

You will develop and implement efficient work plans for complex projects. Prepare for, anticipate and effectively deal with problems and roadblocks. You will use resources responsibly when managing complex projects; delegating responsibility when appropriate. Establish measures to assess progress against the plan; adjusts plan and follow through. You will Interpret divisional goals and develop equitable supporting objectives.

**Qualifications**:
**Key Qualifications**:

- Post-secondary education in areas of Engineering, Transportation, Planning, or public administration and/or an equivalent combination of education and experience. Education and experience will be screened based on the needs of the Manager position being filled.
- Considerable management experience with an emphasis on continuous improvement and development of team members to promote and support a high-performing team, with the ability to coach, develop, engage, motivate and provide strategic direction to a diverse team of professionals. This role will also include handling employee and labour relations matters and a track record of developing a culture of collaboration, accountability and ownership. Well-developed leadership and human resources management skills, ideally in a unionized environment, with evidence of past successful performance is an asset.
- Considerable experience in a project management leadership role delivering projects, from inception through to imp