Client Care/receptionist

1 week ago


Calgary, Canada Healing Traditions Holistic Veterinary Clinic Full time

**Overview**

**Responsibilities**
- Greet and assist patients and visitors as they arrive at the office, ensuring a positive first impression.
- Manage incoming phone calls with professionalism, demonstrating excellent phone etiquette while addressing inquiries or directing calls to appropriate staff.
- Schedule appointments and manage the calendar for the office, ensuring efficient use of time and resources.
- Perform data entry tasks accurately, maintaining up-to-date patient records and information in our computerized systems.
- Handle clerical duties such as filing, organizing documents, and maintaining a clean front desk area.
- Collaborate with medical team to ensure seamless communication and support for patient care.
- Assist with billing inquiries and insurance verification as needed, providing necessary information to patients.

**Qualifications**
- Previous experience as a Veterinary Receptionist is **required** (VMR course is an asset)
- Strong organizational skills with attention to detail to manage multiple tasks efficiently.
- Excellent verbal communication skills to interact effectively with patients and staff.
- A customer-oriented mindset with the ability to provide outstanding support in a busy environment.

Join our team as a Receptionist where you can make a meaningful impact on patient experiences while developing your skills in a supportive and holistic environment

**Job Types**: Full-time, Permanent

Pay: From $19.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Dental care
- Discounted or free food
- On-site parking
- Paid time off
- Store discount
- Wellness program

Work Location: In person



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