Claims Examiner

2 weeks ago

Canada Waypoint Insurance Full time

CLAIMS EXAMINER
Location: Hybrid

**Vancouver Island/Lower Mainland, BC | Report To: Claims Manager**
Providing claims oversight on active claims within established authority limits.

**Why choose Waypoint?**
Waypoint Insurance is locally founded in BC and currently operates across 20 locations as one of
the largest brokerages in BC. We have a large local presence, but we are also agile and dynamic
in how we do business across the country. In 2019, Waypoint joined the Navacord group of
brokerages. Navacord is a leading insurance and risk management brokerage firm dedicated to
providing expert solutions to customers across Canada. With more than 2,000 employees,
Navacord is Canada’s 4th largest commercial insurance brokerage.

**Key Responsibilities**:

- Ensure the negotiation and settlement of Lloyds **About You**:
claims within authority levels, and request - Minimum of 2 years of claims handling
additional authority where needed. experience
- Superior customer service skills are a must
- Review, document and update all other Insurer
- claims. have - Ability to assess coverages, determine- Setting up New Claims and assigning Adjusters. liability and capitalize on subrogation

opportunities
- Reply and provide peer review on claim-related - Sound judgement and strong analytical

queries from Waypoint staff. skills
- Liaise with external adjusters, Insurers, and - Working experience with Lloyds contracts,

Contractors to facilitate the claims process compliance and bordereau procedures is an
asset
- Build trust-based relationships with all stakeholders - Detail-oriented, with strong investigative- Maintaining current knowledge with regard to and decision-making skills

industry compliance and claims regulation - Ability to multi-task while maintaining
efficiency and productivity
- Answer and distribute phone calls. - Strong oral and written communication
- Assist in the reconciliation of Company bordereau skills

payments - Current insurance industry trends and
knowledge required
- Assist in maintenance of Large Loss bordereau - Insurance designations are considered
- assets
- Open, close and maintain claims files. - Computer skills, including fluency in- Develop and maintain a good knowledge of Auto, Microsoft Excel, Outlook, Word, MS Teams

Personal Lines and Commercial Lines products and Zoom
offerings. - Knowledge of Epic software an asset
- Ongoing education for level of license and upgrade. If you wish to discuss this opportunity, or

assigned by the Claims Manager. your current resume and cover letter to:

- Answer and distribute phone calls

Waypoint Insurance is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and
actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.

®Local Touch. National Strength. Navacord and Navacord logo are Trademarks of Navacord. Local Touch. National Strength.TM

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