Thirsty Lion Front of House Surpervisor

1 week ago

Winnipeg, Canada Park West Inn, Charleswood Full time

The Front of House Supervisor is responsible for supporting the General Manager in many of the daily duties of our operations, and provides professional leadership and direction to all team members.

**We are looking for applicants that excel in showing the following values**:
Respect

Service

Passionate

Teamwork

Reliable

Enthusiasm

Adaptable

Growth Mindset

Sense of Urgency

Purpose

Prior Restaurant and Management experience is greatly preferred.

**Duties of a Front of House Supervisor include**:
**Employee Relations**

Assist in scheduling and conducting regular employee performance reviews

Organize, support and inspire staff

Respond to staff needs professionally and respectfully

Develop and build team relationships

**Administrative Duties**

Develop all schedules and provide to GM for approval

Provide appropriate and timely information to staff regarding promotional products and events

Must be available to work holidays, weekends and evenings and to be on call and willing to answer your phone at all hours when problems arise

**Guest Services**

Regularly monitor quality assurance as it relates to food, services and facilities

Develop a professional, friendly relationship with internal and external customers and suppliers

Diffuse situations with unhappy customers

Maintain a clean and efficient appearance in lounge and restaurant

**Business Development**

Establish annual goals for your role

Maintain awareness of current trends, with an eye to being a leader in hospitality services

Actively develops a business network by participating in industry associations

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- Evening shift
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus pay

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

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