New Vehicle Delivery Specialist

2 weeks ago

Calgary, Canada South Trail Kia Full time

**South Trail Kia is looking for a customer service expert to join their team of Professionals**

The Delivery Coordinator ensures a high level of service so that every customer drives away with a sense of elevated ownership. They handle the entire vehicle delivery process, which includes educating customers so they are well acquainted will all vehicle personalization features. As a Delivery Coordinator, you will commit to becoming an expert and gain in-depth knowledge of vehicle’s accessories and technology.

**Benefits**:

- Opportunity for advancement - we develop our people and promote from within
- Lucrative pay plan
- Comprehensive Health Benefits Plan
- Health Spending Account
- RRSP Matching Program
- Forward thinking work environment
- Employee discounts for you and your family
- A part of McManes Automotive

**Responsibilities**:

- Ensure all vehicle accessories are installed, and that the vehicle is detailed to expectations using a pre-delivery checklist
- Personalize vehicle technology to the customer’s needs by demonstrating the features of the vehicle and assist with set-up if necessary
- Update weekly all inbound vehicle books/manuals to vehicles on order and status
- Deliver high levels of customer satisfaction with each interaction and follow up with customers to ensure complete satisfaction
- Issue purchase orders for various vendors

**Requirements**:

- High school Diploma or equivalent
- Maintain a professional appearance
- A warm, friendly, and out-going personality
- Strong organizational skills
- Valid driver’s license with an acceptable driving record
- Excellent verbal & written communication skills
- The desire to exceed customer expectations
- Strong interpersonal and relationship-building skills
- The ability to effectively respond to and meet the needs of a diverse client base
- Excellent MS Office, computer, and Social Networking skills

**Thank you for considering a career at South Trail Kia**

**The McManes Automotive Group is an equal opportunity employer that welcomes all applicants.**We thank you for your interest, however, only those applicants selected for an interview will be contacted.

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