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Field Service Technician

2 weeks ago

London, Canada Yale Industrial Trucks Inc. Full time

Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team

Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful:

- Company van (parked at home each day)
- Company fuel card
- Company paid cell phone
- Manufacturer technical training program
- Safety shoes annual allowance
- 10 paid holidays
- Outstanding benefits package (Health & Dental, Life Insurance, Pension with match, LTD)
- Competitive wages
- Company uniforms provided
- Work schedule: M-F 7-3:30pm

**Responsibilities**:
Our Industrial Equipment Group is currently looking for a full time **Forklift Field Service Technician / Mechanic** for Windsor region. This position is first shift, M - F, and hourly (no flat rate). Field Technicians are provided a company service van, which is provided for our Techs to drive home (you don't leave it at our shop at the end of the day), along with a fuel card. The primary responsibilities of the position consist of, but are not limited to:

- Performing preventative maintenance on customer forklifts and other material handling equipment
- Diagnose and repair all forms of customer equipment
- Completing each repair job in a timely, efficient, and professional manner
- Providing exceptional customer service
- Work and manage workloads independently
- Proper completion and submission of all required paperwork
- Field Technicians are responsible for company vehicle and on-board parts inventory
- Incorporate Alta's Guiding Principles into daily activities
- Performs other duties as assigned
- Consistent, regular, and reliable attendance including being ready for work at the designated start time

We encourage our technicians to participate in our in-house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a technician. Also, company uniforms are provided

Qualifications:

- Two years of previous forklift repair experience is highly desired
- Previous field experience is highly preferable
- Strong working knowledge of electric and liquid propane units
- Excellent mechanical aptitude
- Possess own tools
- Must have clean driving record and valid driver’s license to drive company vehicle
- Computer programs - Hyster TKC training software and Yale/Hyster contact management system
- Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
- Mathematical Skills - Basic: Ability to add and subtract

**Physical Demands/Work Environment**:

- Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb, or balance, stoop, kneel, crouch or crawl.
- Vision: No special vision requirements.
- Lift and/or Move Functions: Regularly will lift to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds
- Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Automotive repair: 2 years (required)