Program Coordinator: Reintegration Navigation

Join our Amazing E Fry Ottawa Team

**Program Coordinator: Reintegration Navigation**

About E Fry Ottawa

Elizabeth Fry Society of Ottawa is a not-for-profit community agency that supports and advocates for women, gender-diverse people and men impacted by the justice system. Our work is aimed at reducing harm and oppression, supporting people to overcome barriers to reintegration, and empowering them to build a life of stability and resiliency. We are a feminist organization committed to working from a human rights and anti
- oppression perspective, recognizing systemic barriers that lead to marginalization. We work with trauma
- informed, person-centred principles to promote a respectful, diverse and inclusive environment that promotes healing, recovery and successful reintegration. We offer a diverse range of community and residential programming. E Fry Ottawa is a unionized organization.

**Job title**: Program Coordinator - Reintegration Navigation

**Reports to**: Manager, Residential Services

**Hours**: 37.5 hours/week (mostly weekdays and evenings, some weekend work)

**Language**: English essential (bilingualism is an asset)

**Salary**: $22.15 (salary non-negotiable - unionized organization)

**About the Reintegration Navigator Role**

**Core Responsibilities**

Our Reintegration Navigator is responsible for supporting up to 10 clients who are provincially sentenced women, two-spirit, trans and non-binary people, most of whom are on probation for up to 90 days and under supervision by Ottawa Probation and Parole, Ministry of the Solicitor General. Program clients reside either in our transition house or elsewhere in the community. The Navigator is responsible for providing direct planning services and supports to clients (mostly individually, sometimes in groups) and for connecting each client to the community supports and services that meet their specific goals and plans for reintegration. Clients may face multiple challenges, including with mental health, impacts of trauma (past and current), and substance use. This full-time position is mostly weekdays/evening work, with some weekend work).

**Direct Support to Clients**

▪ Assist clients in setting goals that are self-supporting, realistic and that include milestone goals that support them in building on success while allowing for inevitable set-backs

▪ Provide regular, frequent and consistent follow-up and support to meet clients where they are

▪ Collaborate extensively with other E Fry Ottawa program coordinators and front-line staff, and with a network of other agencies and organizations

▪ Encourage clients to make considered and self-supportive choices and support to build these skills

▪ Create and maintain a positive environment that sets the tone for clients to successfully complete their residency, probation and/or other requirements and transition into the next phase of their lives

**Community and partnership building**

▪ Develop and maintain front-line connections with agencies and organizations in the community that provide services and supports that our clients need/may need

▪ Advocate for clients to gain access to needed supports

▪ Promote the Reintegration Navigation program in the community

**Other responsibilities in this position**

▪ Coordinate the donations of clothing, hygiene products, and other essentials

▪ Connect clients to the appropriate staff or services in the agency or in the community

▪ Track and oversee the inventory for harm reduction supplies

▪ Promote and deliver on the mission, vision and values of our organization, including providing compassionate support and taking a trauma-informed approach to all client activities

▪ Track and maintain information for reporting purposes (while maintaining client confidentiality)

▪ Participate in monthly staff meetings

▪ Undertake other duties as may be assigned by the Manager, Residential Services

**Qualifications**

**Required education and experience**

▪ Experience working with marginalized women and gender-diverse people involved in the justice system and/or who face multiple barriers such as poverty, systemic discrimination, disproportionate criminalization and housing instability

▪ Experience and/or education equivalent to a post-secondary degree in social work, criminology, or a related relevant field

▪ Valid First Aid/CPR and Non-Violent Crisis Intervention certification

▪ Proof of full vaccination against COVID-19 is required, as per our immunization policy

**Required knowledge, capacity and commitment**

▪ Demonstrated experience working with marginalized people and people of diverse cultures and abilities in a community-based setting

▪ Excellent interpersonal skills and ability to establish and maintain trust relationships

▪ Demonstrated ability to support clients in achieving their self-identified goals

▪ Creativity, innovative thinking and problem-solving to inspire and engage others

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