Reliability Program Manager

JLL supports the Whole You, personally and professionally.

Responsibilities include, but are not limited to
Coordinate and plan work activities for the inventory control and maintenance planning technicians to accomplish goals and objectives of North America Customer Fulfillment teams
Act as first level escalation support for the inventory control and maintenance planning technicians during and after business hours ensuring spares and computerized maintenance system support is available.
Work closely with FC Operations, Operations Engineering, FC Start up Team, RME Reliability Team, Central Planning, ACES team, and Safety in supporting building systems optimization, maintenance and project implementation
Monitor equipment reliability metrics and partner with the operations team to prioritize work and improvements.
Lead the Root Cause Analysis and Permanent Corrective Action activities at the site.
Identify opportunities to increase equipment reliability and uptime, reduce costs and associated work.
Make full use of condition-based and predictive maintenance tools to avoid unplanned repair work.
Assist with skill assessments for the Technical positions within NACF Maintenance teams
Handle flexible work load which may come from management or FC operations
Participate in reliability conference calls and coordinate with reliability central team to complete all tasks required
Serve as the primary conduit for both upward and downward communication with the Central Reliability Team to both feed up information and data to help drive local and network change while also disseminating and driving reliability efforts and programs downward to local your teams
Drive and promote safety culture within the site including subcontractors, suppliers and visitors
Provide engineering guidance to Technicians as needed to ensure maintenance goals are aligned with site operation’s needs.
Manage subcontractors and suppliers to deliver goods and services against contracts and expectations
Support the Maintenance Manager in the implementation of short and long-term projects for the site as requested
Develop a strong collaborative team-based environment.
Perform regular deep dives/data analysis to understand key focus areas for improvement across facility
Deploy, manage, and improve predictive maintenance program, including Thermography, Vibration, and Ultrasound technologies
Create, deploy, and share best practices at facility and share with other sites
Lead continuous improvement events and generate cost savings that exceed site performance goals

Basic Qualifications
Bachelor’s degree
Minimum five years’ experience as a Reliability Engineer or equivalent including managing teams, budget responsibilities, supplier management, problem solving, and client/ customer relations.
Prefer experience managing teams in an industrial environment containing conveyance, process control and powered trucks.
Experience required using CMMS systems and reporting
Demonstrated communication skills written and verbal including negotiation and conflict resolution
Must have strong computer skills, including MS Excel, Word and Office
Strong organizational skills
Ability to align, motivate and lead a team including creating accountability
Relevant training in MHE, Controls Systems, PIT as well as general building operations
Experience in project management
Experience with leading and delivering technical training
Strong communication and presentation/facilitation skills
Strong analytical skills to deep dive into data
Ability to turn complex compliance requirements into scalable processes
**Understanding of Lean Manufacturing tools such as**: 5S
5Y
FMEA
PDCA
Value Stream Mapping
DMAIC
Run Charts
Pareto Analysis

Preferred Qualifications
Ability to lead others in a technical role and interact with all levels of management.
Reasoning, analytical and problem solving skills.
Ability to train others with lesser skills
Ability to interpret and understand policies and procedures and relate them to others.
Field service engineering experience
Experience supporting a wide range of different conveyors and sortation systems
Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally with Safety, Operations, Engineering, Sr. Management, peers, contractors and vendors
Ability to multitask and prioritize many different projects
Six Sigma certification from accredited program
Root Cause Analysis formal training and facilitation experience
PMP certification
Electrical and electronic principles
Blueprint and electrical schematic reading
Experience in usage of CMMS programs in support of RCA projects
Preventive maintenance procedures
Industrial electrical
Industrial controls
Industrial electronics & robotics

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritiz