Tech Advisor

Not just a job
a community
a partnership
a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team We currently have opportunities for:
**TECH Advisor - Regular Part Time**

The TECH Advisor position is considered to be a senior technical expert in the TECH areas of the store who will play a critical role in assisting customers as well as coaching and sales training of TECH Specialists in the TECH area in order to deliver a superior customer experience.

This position will provide technical sales advice and sales support in their area of expertise for audio video equipment, photo electronic equipment, computer equipment and peripheral devices along with all related TECH services that we offer to customers.

In addition, the TECH Advisor will also assist at the PhotoLab Counter assisting customers with the ordering of products on the kiosks and picking up of completed PhotoLab orders along the fulfillment Passport/ID photos for customers.

**Additional responsibilities include**:

- This position has signature status with the authority to conduct overrides.
- Provide assistance to management on special projects or any other tasks.
- Continue to develop technical knowledge.
- Promote London Drugs in the community as a place to shop and a place to work.
- Participate in merchandising & inventory control & assist with identifying under/over stock.
- Maintain scanning procedures, price changes, daily housekeeping and promotional displays, enforcing London Drugs standards.
- Receive orders and ensure sensomatics are on all applicable products.
- Complete inter-store transfers and defective returns.
- Maintain signing, shelf and price labels.
- Be aware of the Plan-o-grams and Merchandising Sharepoint and how to use these in the daily merchandising of the Department.
- Understand and maintain our core customer service principles outlined in the Brand Framework.
- Set daily goals with regard to sales, attachments and tasks. Follow-up regularly with TECH Management and other team members to share successes and challenges.

We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education:

- competitive pay that rewards strong and consistent performance
- flexible and varied schedules
- access to extensive product training and development opportunities
- a high-energy and varied workplace that strives for and rewards excellence
- a comprehensive benefits program
- team member discounts on in-store purchases (we want you to share in our success)
- ongoing in-house training and education courses (lifelong learning)
- employee family assistance program (free confidential counseling)
- employee recognition program (tangible rewards for great work)
- community involvement (giving back to our communities)

For more flexibility, as a Regular Part-Time employee, you will be scheduled a minimum of 1456 hours per year, up to 40 hours per week. Applicants must be able to work a flexible schedule, including evenings and weekends, Monday through Sunday.

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.