Associate Director, Nexus, Investor Delivery

1 week ago

Halifax, Canada MUFG Investor Services Full time

Reporting to the Executive Director, Nexus, Investor Delivery, you will:

- Partner with senior leadership to support departmental initiatives, projects, and budget management.
- Contribute to the delivery of team objectives while ensuring compliance with policies related to investor registration, transactions, reporting, and cash management.
- Ensure a smooth and professional client integration experience, fostering positive relationships with all stakeholders.
- Address and resolve sensitive or escalated inquiries from clients, investors, fund managers, or internal teams with professionalism and care.
- Review and approve investor allocations for waterfall calculations and oversee the processing of capital calls and distributions in line with client instructions and deadlines.
- Collaborate with internal AML teams and administrators to ensure all regulatory requirements are met.
- Review and sign off on schedules, reports, and files, ensuring accuracy and compliance with internal controls.
- Allocate team resources effectively to meet service level agreements and operational goals.
- Participate in the internal Client Relationship Management (CRM) framework, including regular service reviews with clients and internal partners.

LI-Hybrid

**Qualifications**:

- Degree in Finance, Accounting, or equivalent combination of education and experience.
- Experience in fund administration with leadership or mentoring responsibilities.
- Strong knowledge of the fund industry and investor operations.

**Additional Information**:
What’s in it for you to join MUFG Investor Services?

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

**MUFG is an equal opportunity employer.

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