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Retail Regional Manager

2 weeks ago

Kitchener, Canada Kindred Credit Union Limited Full time

**At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.**

**You're invited to make a difference ** as a **Retail Regional Manager.**

In this role, you will champion Kindred’s purpose, lead business development activities to grow Kindred’s membership and impact, and engage with our communities. You will provide leadership to the managers and teams delivering retail banking services so that members experience banking with purpose while assuring operational compliance and effective risk management. You will facilitate effective collaboration, communication, and change management to implement new initiatives and support strategic direction.

**Key Responsibilities**:

- Deliver regular coaching for direct reports in coaching to relationship advice based solutions, and excellence in member service.
- Provide oversight of retail banking for regional area.
- Goal setting, monitoring and reporting
- Provide timely communication for initiatives impacting retail banking, leading project implementation and change management within regional area.
- Travel within your regional area is expected to support team members on-site while providing flexibility within your schedule (Kitchener, Waterloo, Mount Forest)

**What to bring**

As someone with extensive experience in financial services, you bring solid expertise in providing tailored advice, engaging in business development, and proven experience leading change management with strong collaboration skills. You have demonstrated strengths in developing others, coaching and mentoring in excellent member service and relationship advice based solutions. Finally, you are a strong collaborator, with experience partnering cross functionally.

**Plus, you bring your qualifications and experience**:

- Post-secondary education in business, commerce or a related field
- 8-10 years of experience in financial services, including 3-5 years in a leadership role
- Demonstrated skills in coaching and development
- Business development
- Proven skills in change management and collaboration
- Expertise in lending or investments _is valuable_

**Why Kindred**

You will be part of a collaborative workplace where you’ll be asked to participate in the business and share your voice. You’ll be expected to continually grow your skills and abilities and to share your expertise and experience with colleagues. You’ll also be supported in volunteering your talents for community and other programs that are important to you.

We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for your overall wellness. Your rewards package includes competitive total compensation plus an array of financial products and services at preferred rates for staff. When you choose Kindred to further your career, you’re joining an inclusive and engaged workforce at a certified B Corp that is committed to using business as a force for good and acting as an advocate for a Living Wage.

**Our comprehensive total rewards package includes**:

- Competitive total compensation
- Starting salary $100,000 - 120,000
- Group benefits plan & commitment to staff wellness
- 4 weeks vacation, vacation purchase program
- Career growth opportunities, continuous training & development support
- Staff benefits on financial products & services (including Group RRSP matching)

**RSVP**
- As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability._