Security Technician

2 days ago

Winnipeg, Canada Chubb Fire & Security Canada Corporation Full time

**_The Chubb Fire & Security Difference..._**
- Service Excellence_
- Technology leadership_
- Focus on Quality_
- National Coverage_
- Single Point of Contact_
- A Name You Can Trust_

Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate in peace of mind to those that we serve.

**_
Role Summary:_**

Chubb’s Winnipeg branch is recruiting for a Security Technician to perform high-quality service work, along with completing service work, ULC inspections, installations, renovations and programming for our current customers and providing superior customer service.

**_
Key Job Responsibilities:_**
- Coordinate, install and program systems (alarm, access control, and CCTV) as per the customer’s specifications
- Communicate with customers to identify the source of the problem with their alarm system.
- Complete service calls, and 24-hour emergency service calls.
- Independently performs quality service and maintenance, and recommends improvements.
- Ensures that customer satisfaction is met.
- Tests the system to ensure that the service performed was successful. Where capable, performs necessary adjustments as needed.
- Trains customers on the operation and proper use of the system.
- Instruct customers on the basic working knowledge of the system.
- Independently perform high-quality service, and proper maintenance and make recommendations for improvement to the system if needed.
- Perform Verification and ULC inspection duties as assigned by the Security Coordinators
- Coordinate with Sales Representatives and Security Coordinators
- Work to meet all installation and service call deadlines
- Flexibility to work different shifts and overtime as required
- Overnight travel is a requirement of the role

**_
Qualifications:_**
- M - Limited Specialized Trade Electricians’ License
- Computer and network knowledge in order to set up systems
- Basic understanding of electrical code and requirements
- Minimum 2 years of experience in a similar role
- A valid Canadian driver’s license with a clean record
- Knowledge of Access Control, Alarms and CCTV systems

**_
- Highly organized and able to work under pressure
- Proven analytical and critical thinking skills combined with common sense
- Careful attention to detail
- Adaptable to changing environments
- Strong communication skills - verbal, written, and presentations
- Positive outlook

**_
Our offerings include_**

Competitive compensation and benefit package

RRSP matching

Employee Deals and Discounts

Learning and Development opportunities

Reward and Recognition Program

A culture of performance & accountability

A supportive and positive team environment

**_
Background Check Requirements:_**
- Criminal Background Check
- Reference Check

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

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