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Live-in Resident Manager

2 hours ago

Halifax, Canada Banc Group of Companies Full time

JOB POSTING - Live-In Resident Manager

BANC Group is a leader in the development and management of commercial and residential real-estate with a reputation for building excellence in Halifax, Nova Scotia. Our expertise in both property development and management, as well as our personal approach to customer care ensure that you’ll find one of the best places to live and work within HRM.

A generous compensation package including suite, electricity, parking, cable, phone, internet, health and dental benefits, RRSP contributions are part of this role.

**Qualifications**:

- A background in light carpentry, construction, drywall repair, and painting are required. We generally handle standard in-Suite repairs in-house, so knowledge of proper procedures for repairing drywall properly and a professional repaint as needed.
- A drivers license and a vehicle are preferred. Generally, supplies are delivered right to site but there is the occasional time where a Building Manager would be required to pick up supplies.
- Relevant work history is required, such as experience with Property Management, Building Maintenance, Construction, or any combination thereof, is required.
- Knowledge of the Nova Scotia Residential Tenancies Act is preferred.
- Computer literacy is required, as well as basic knowledge of Microsoft Office software such as _Microsoft Word, Microsoft Excel_, _Outlook_, et cetera, as well as FOB systems (training will be provided as well), security systems, et cetera. This is taught as well, but general literacy is critical.

The list of duties includes, but is not limited to:

- Liaising between contractors and/or residents to coordinate work in the building and/or suites as required. For example, providing twenty-four hours’ notice to Residents for showings, conveying details of maintenance issues to relevant contractors, et cetera.
- Properly following all company procedures as it relates to operating the building, such as purchase order procedures, move-in move-out procedures in line with NS regulations, cleaning procedures, etc. and make changes as necessary based on discussions with Employers and intelligence gained while on the job.
- Coordinating tenant move-ins for residential tenants and then servicing the needs of both commercial tenants and residential tenants as required.
- Minor repairs to units to make ready the apartment, after previous tenant has moved out.
- Assigning of parking spaces and storage lockers to Residents and keeping track of them in a spreadsheet. This will also involve programming and assigning FOB electronic devices for garage access, ensuring they’re received at the end of the tenancy/garage use.
- Maintenance of and deletion of tenants from the Access control system by deleting their access in the computer program.
- Collecting keys from tenants and changing out the key cores in storage locker locks and Suite entry locks to suites after tenants move out.
- Logging into the security camera system, locating and archiving footage as necessary, such as for Tenant-abuse of common areas, police incidents, et cetera.
- Daily cleaning as needed, such as the garbage room, lobby area, stairways, vacuuming carpets, mopping public restrooms, et cetera. It is up to the Resident Manager(s) to determine a written schedule and frequency that best suits the building’s needs to ensure cleanliness at all times. This will vary seasonally, as generally the frequency of lobby cleaning required increases in the winter with the salt, et cetera.
- Light maintenance as required, such as: minor plumbing, caulking of bath tubs or showers, minor electrical, changing of filters in the heat pumps/HRV’s, light drywall repairs, painting, et cetera.
- Respond to minor maintenance issues in the commercial spaces. Commercial spaces are responsible for their own cleaners and most maintenance, therefore the responsibility of the superintendent is mínimal but may be required in certain instances such as leaks.
- When necessary, shovel snow from out in front of entrances, walkways and emergency paths until snow removal contractors arrive.
- Daily visual inspections of various components of the building such as boilers, cooling towers, water-booster pumps, extinguishers, emergency lights, et cetera and maintaining a log of inspections and possible defects.
- Marketing of units on _Facebook Marketplace_ and other platforms with coordination of Property Administrator and perform showings as required and showing them at any time the applicant is available, which may include evenings and weekends.
- General administration related to building, leases, parking, tenant notices, contact lists, office supplies, cleaning supplies and discussion/coordination of the same with the in-house financial and property administrators.
- Must be willing to use vehicle to pick up supplies from time to time.

Pay: $55,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- On-site gym