Inbound Sales Representative
1 week ago
The Customer Service Representative at SinglePointGI is a professional, responsible, and goal-orientated individual who handles mainly inbound and occasional outbound customer interactions with a high degree of customer service, sensitivity and urgency. Our commitment to customer care is second to none. There are many opportunities for growth within our company and we are looking for top talented individuals that can grow with us
**Responsibilities**:
- Assist customers who are inquiring about new products and services
- Assist with customer related payment solutions in an engaging and professional manner
- Document customer accounts accurately
- Marketing new products to existing customers
- Resolve customer account discrepancies
- Respect and uphold privacy and protection of customer information
- Meet and exceed individual targets and performance expectations
- Accurately documents customer accounts
**Qualifications**:
- Ability to work independently and within a team and maintain accuracy
- Strong attention to detail with excellent written and verbal communication skills
- Proficient computer skills
- Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus
**What are we looking for?**
- Experience working in customer service, Contact Centre experience is an asset
- Ability to work flexible shifts
- Strong organizational and active listening skills to determine the appropriate course of action.
- Strong computer and data entry skills
- Ability to multitask in a fast-paced environment
**Perks**
- Commitment bonus
- Monthly contests with cash and prizes awarded
- Work remotely during COVID
- Health Care Spending Account
- Fun and Engaging Work Culture
- Perkopolis Discount Program
- Career and Leadership Development
- In depth training program at the start of employment and continuous development throughout
**Join a winning team today**
- We are an equal opportunity employer_**_._**
- Accommodations are available upon request at any point in the selection process._
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