Medical Administrative Assistant

7 days ago

Moncton, Canada EAST ND Naturopathic Centre & IV Lounge Full time

We are seeking a dynamic, reliable and detail oriented Medical Administrative Assistant to join our growing and fast paced team. This position will provide day to day administrative support to multiple practitioners and will be the first point of contact for potential clients and other key stakeholders.

Acting as a critical member of the front desk team, the Medical Administrative Assistant will provide exceptional customer service to both clients and practitioners, incorporating an empathetic and caring approach.

**Key Duties**

The core duties of the Medical Administrative Assistant include:

- Managing and maintaining the schedules of and providing administrative support to, various practitioners in an efficient and thorough manner
- Managing critical financial functions on behalf of the Clinic, including but not limited to: billing and invoicing clients; coordinating and processing direct billing activities with insurance companies; identifying and resolving outstanding client payments; completing daily payment reconciliations.
- Ensuring clinic is correctly maintained
- Assisting in the care and maintenance of office equipment
- Performing daily opening and/or closing office procedures as assigned

**Qualifications**
- Post-secondary degree or diploma in Office Administration, Health Administration or recognized equivalent. A University Degree in a related discipline is an asset.
- Demonstrated experience in providing an exemplary customer service experience, where the principles of diversity, equity and inclusion are considered during every interaction
- 1-2 years experience in Healthcare Administration or a related field. Working in a medical or naturopath clinic is an asset

**Skills**
- Sound problem-solving and decision-making skills, with the ability to determine when to initiate escalation when needed
- Sound organizational and time management skills, with the ability to multitask and prioritize tasks
- Avid oral and written communication skills, with the ability to utilize discretionary skills and demonstrate empathy
- Excellent interpersonal skills with the ability to function effectively in a team environment
- Ability to work with a team in a fast paced and dynamic environment
- Ability to be flexible and adaptable to operational change
- Extremely reliable and dependable
- Ability to manage sensitive information with a high level of confidentiality and integrity
- Attention to detail

**Job Types**: Full-time, Part-time

**Salary**: $15.54-$18.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- MONCTON, NB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- medical administrative: 1 year (required)

Work Location: One location

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