General Manager

**Experience the Berwick Difference**

Are you a dynamic connector with outstanding people skills? Are you an adaptable and inspirational leader? If this sounds like you, then Berwick Retirement Communities has an exciting opportunity for you.

We are looking for a progressive leader to serve as **General Manager** at **Berwick Qualicum Beach.**

Since 1989 Berwick Retirement Communities has been committed to offering the highest quality in retirement living. We have eight residences across British Columbia: Victoria (2), Nanaimo, Comox, Kamloops, Campbell River, Qualicum Beach, and Parksville. We are proud to be an award winning group that is Vancouver Island Owned & Managed. Submit a resume and see the Berwick difference

**We Offer**:

- A culture that is forward thinking, collaborative, supportive and fun.
- An excellent salary, commensurate with experience.
- 100% employer paid benefits package with comprehensive dental, vision and extended medical benefits.
- Group RRSP plan with employer match.
- Education assistance program.
- Discounted meal program and complimentary onsite gym use.
- Vacation starting at 4 weeks.
- Employee perks discount program.

**About the Role**:
The General Manager is responsible for the overall management, operation, and community engagement of a 94-suite retirement community comprised of independent living and assisted living.
- Full-time, Monday to Friday
- Must be flexible in hours of work to meet operational requirements
- On-call duties as required

**Knowledge, Skills & Abilities**:

- You possess the ability to lead at both the strategic and operational levels.
- You are an energizing, inspiring, and innovative leader.
- You have the ability to draw people together in collaboration.
- You possess strong interpersonal and conflict resolution skills to support a management team.
- You are not afraid to communicate openly at both business and technical levels.
- You are a confident builder of strategic community relationships / bridge-building with relevant stakeholders within the wider business community.
- Excellent written and oral communication skills with the ability to effectively supervise and lead activities of department managers.
- Strong ability to develop and set goals and ensure accountability to goals under a continuous quality improvement philosophy.
- Self-motivated team player with a strong ability to effectively interact with various individuals involved in providing holistic care in a flexible resident focused environment.

**Qualifications**:

- Passionate about making a difference.
- Degree or diploma in gerontology, nursing, social work, hospitality, or business or equivalent experience
- A minimum of two years management experience as a General Manager in a retirement community or similar experience in a hospitality setting.
- Experience in a progressively responsible role with demonstrated ability in leadership, employee relations, human resource management, sales and marketing, and financial management.
- Solid understanding of business planning processes and key business metrics to be achieved.
- Demonstrated sound financial knowledge and understanding of how decisions can impact results.
- Experience working with seniors, families, and the community.
- Knowledge of the Assisted Living Act would be an asset

Note: A criminal record check is required pursuant to the Criminal Records Review Act for working with vulnerable adults. Current TB test also required, as well as proof of Covid-19 vaccination(s).

**What Our Staff Are Saying About Working With Berwick Retirement Communities**
- I love working at Berwick. Each day presents different opportunities to challenge ourselves. I get to work closely with staff and residents to ensure that the programs we offer are the highest quality and most up to date. We have such a great team that supports each one other and inspires me to do my best_.
-**:

- **_Jacqueline, Active Living Manager Berwick on the Park since 2017._
- Working at Berwick has been a very meaningful and rewarding experience. Being able to connect with the residents and the staff in many different aspects makes each day special. The teams all work well together and complement one another to make your day feel very successful._
- Melissa, Operations Support Manager Berwick on the Lake since 2021._
- I love working with the Marquise and Berwick team. Together we are a family who demonstrates pride, dedication, loyalty within our team. It is so easy to come to work when you absolutely love your job. It is a pleasure to watch my team grow with our residents as it brings them so much joy to listen to their stories; the residents become our family._
- Marlo, Director of Hospitality at Berwick Comox Valley since 2015._

Application question(s):

- Are you fully vaccinated?

Work Location: One location